Ebilling Coordinator

Linklaters LLP; City of Westminster; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Private Medical Insurance

Fitness centre access

GP service onsite

Pension

Income protection

Holiday leave

Maternity/paternity leave

Travel insurance

Sports & social clubs

Job summary

Linklaters LLP is seeking an eBilling Coordinator to support billing operations, onboarding clients to eBilling platforms, and maintaining accurate records from setup to ongoing billing. The role focuses on driving efficiency, ensuring compliance with client and industry requirements, and delivering high-quality service within a global finance team.

You will work across Finance to configure profiles, monitor submissions, resolve issues, and provide MI to improve onboarding times and overall

Qualifications

• Proven experience managing client onboarding across eBilling platforms in professional services or corporate environment.
• Strong knowledge of eBilling systems and client portals for onboarding and invoice submission.
• Ability to work with cross-functional teams to meet deadlines and ensure efficient invoicing.
• Experience producing reports and using management information to monitor billing performance.

Responsibilities

• Manage end-to-end onboarding of clients onto eBilling platforms, ensuring requirements are captured and go-live readiness.
• Act as primary contact for clients during onboarding, managing expectations and queries.
• Set up and maintain client billing profiles, configurations and documentation across platforms.
• Monitor invoice submissions for client compliance and deadlines, addressing issues.
• Identify and rectify billing errors with stakeholders to minimise delays.
• Maintain records of onboarding, billing transactions, and system changes for audit.
• Collaborate with Finance, Partners and clients to improve data accuracy and billing experience.
• Produce reporting and MI on eBilling performance, and drive process improvements.

Skills

Billing Management

Client Billings

Data Entry

Data Management

Data Verification

Document Management

Electronic Billing

Process Automations

Quality Control

Records Management

Regulatory Compliance

Vendor Management

Tools

Billing Platforms

Client Portals

eBilling Systems

Job description

As an eBilling Coordinator, you will play a key role in supporting the firm's billing operations by managing client onboarding to eBilling platforms, maintaining accurate records, and ensuring a seamless transition from client setup through to ongoing billing activities. Working closely with colleagues across Finance and the wider business, you will help drive billing efficiency, ensure compliance with client and industry requirements, and contribute to the delivery of a high-quality service. This is an excellent opportunity to join a collaborative and globally connected Finance team, offering broad exposure, professional development, and the chance to make a meaningful impact on the firm's financial operations.,

• Manage the end-to-end onboarding of clients onto eBilling platforms, ensuring all requirements are accurately captured, configured, tested and validated prior to go-live.
• Act as the primary point of contact for clients throughout the onboarding process, building strong relationships, managing expectations and resolving queries in a timely manner.
• Set up, maintain and update client billing profiles, system configurations and supporting documentation across relevant eBilling platforms.
• Monitor invoice submissions to ensure compliance with client requirements, internal processes and agreed billing deadlines, resolving issues and exceptions as they arise.
• Identify, investigate and rectify billing and invoicing errors, working collaboratively with stakeholders to minimise delays and ensure accurate submissions.
• Maintain comprehensive and accurate records of onboarding activities, billing transactions and system changes to support audit, compliance and reporting requirements.
• Collaborate with Finance teams, Partners, Business Services colleagues and external clients to address billing-related queries, improve data accuracy and ensure a seamless billing experience.
• Produce reporting and management information on eBilling performance, while driving continuous process improvements to enhance operational efficiency, reduce onboarding times and support best practice billing processes.,

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services.

Family & Lifestyle

• Electric car and cycle to work schemes.
• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave.
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

• Billing Management
• Client Billings
• Data Entry
• Data Management
• Data Verification
• Document Management
• Electronic Billing
• Process Automations
• Quality Control (QC)
• Records Management
• Regulatory Compliance
• Vendor Management

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

• Proven experience managing client onboarding activities across eBilling platforms, ideally within a legal, professional services or complex corporate environment.
• Strong working knowledge of eBilling systems, client billing portals and the technical requirements necessary to support successful client implementation and invoice submission.
• Demonstrated ability to work collaboratively with cross-functional teams to ensure billing deadlines are met and invoicing processes operate efficiently.
• Experience producing reports, analysing data and using management information to monitor billing performance, identify trends and support decision-making.
• Excellent communication and stakeholder management skills, with the confidence to build effective relationships with clients and colleagues at all levels of the organisation.
• A proactive, detail-oriented and solutions-focused approach, underpinned by professionalism, integrity and a commitment to delivering high-quality outcomes. Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

This role can be based in our London offices, with a hybrid working model available.