Store Assistant

With Nothing Underneath; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in women's fashion is seeking a Store Assistant in London. In this role, you will provide exceptional customer service, support sales targets, and maintain high visual standards in store operations. If you are passionate about fashion and enjoy working in a dynamic retail environment, we want to hear from you!

Benefits

Competitive hourly rate and sales incentives

Generous employee discount

Opportunities for training and development

Qualifications

• Passionate about fashion and style.
• Friendly and approachable with customers.
• Proactive team player with a strong work ethic.

Responsibilities

• Provide excellent customer service and support daily store operations.
• Maintain visual merchandising standards and assist with stock management.
• Achieve individual and team sales goals through effective sales support.

Skills

Customer Service

Fashion Knowledge

Sales Skills

Teamwork

Attention to Detail

Job description

About WNU

With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.

WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customers, and respects our planet.

The Role

As a Store Assistant, you will be a key part of the WNU team, providing excellent customer service, supporting daily store operations, and maintaining high visual standards. You will help ensure every customer feels valued and supported while contributing to the store success by achieving individual and team sales goals.

Responsibilities and Duties

Customer Experience:

- Provide a warm, friendly, and professional welcome to every customer.

- Assist customers with product selections, offering styling advice and detailed product

information to enhance their shopping experience.

- Address customer inquiries and resolve issues promptly and professionally.

Sales Support:

- Support the team in achieving sales targets by delivering exceptional service and promoting upselling opportunities.

- Process transactions efficiently and accurately using the point-of-sale system.

- Assist in executing in-store promotions and events to drive sales and engagement.

Visual Merchandising:

-Maintain high visual and presentation standards, ensuring the store is clean, tidy, and well-stocked at all times.

- Support the team in setting up displays and replenishing inventory to reflect WNU’s brand aesthetic.

Operational Tasks:

- Assist with stock management, including unpacking deliveries, organizing stockrooms, and

conducting inventory checks.

- Ensure compliance with store policies and procedures, including health and safety standards.

- Collaborate with team members to ensure smooth daily operations and customer satisfaction.

About You

- Passionate about fashion, style, and delivering outstanding customer service.

- Friendly, approachable, and confident in engaging with customers.

- A proactive and reliable team player with a strong work ethic.

- Detail-oriented and organized, with the ability to multitask in a fast-paced environment.

- Flexible and adaptable, with the ability to work weekends and holidays as required.

- Prior retail or customer service experience is a plus but not essential; a positive attitude and willingness to learn are most important.

Employee Benefits

- Competitive hourly rate and sales incentives.

- Generous employee discount on WNU products.

- Opportunities for training and development within a supportive team environment.

- Be part of a growing and dynamic brand.

If you’re passionate about fashion and excited to lead WNU’s retail success, we’d love to hear from you. Please submit your CV and a cover letter detailing your experience and interest in the role to [e-mail]