Store Assistant - 40 Hours - Sweaty Betty

WOLVERINE WORLDWIDE INC; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your responsibility is to ensure customers enjoy their time with us, whether helping them select shoes or style outfits.

Key Responsibilities

• Creating memorable customer experiences through authentic service.
• Achieving sales targets and performance metrics.
• Interacting with customers, educating them about products, and building rapport.
• Maintaining store standards, visual merchandising, managing deliveries, stock replenishment, and adhering to health & safety procedures.
• Managing cash and following security, safety, and stock accuracy policies.
• Encouraging customer loyalty through discussions about upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced, sales-driven environment.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated for part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice & support.
• Budget for attending fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We aim to create a culture that embodies empowerment, diversity, inclusion, and equity. We celebrate diversity, foster inclusion, and strive for an equitable business environment. We are dedicated to listening, learning, and making meaningful changes, including ensuring inclusive job advertising and equal employment opportunities. Our DEI mission: "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves." We acknowledge our journey and commit to continuous improvement, working with our DEI committee & collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.