Product Manager

Skills for Care; Leeds; On-site; GBP 53,000; Full time

Job summary

An established industry player is seeking two dynamic Product Managers to lead the development of impactful digital products. In this role, you will manage the entire product lifecycle, from discovery to continuous improvement, ensuring that services are user-centered and effective. You will collaborate with cross-functional teams to enhance user engagement and deliver a seamless experience across platforms. This is a fantastic opportunity to contribute to a vital sector while promoting equality and diversity within the workplace. Join a forward-thinking organization that values your potential and encourages innovative solutions.

Qualifications

• Experience in managing digital products from discovery to launch.
• Strong understanding of user needs and product optimization.

Responsibilities

• Lead the development of a new Customer Experience Platform.
• Manage a portfolio of existing digital products and ensure they meet user needs.

Skills

Product Management

User-Centered Design

Agile Methodologies

Digital Product Development

Stakeholder Engagement

Education

Bachelor's Degree in a relevant field

Tools

Project Management Software

Data Analytics Tools

Job description

Job Title: Product Manager

Location: Leeds based (with the opportunity of agile/hybrid working)

Hours: 36

Job Status: Fixed Term for 2 years

Salary: £52,575.15

Closing Date: 12 May 2025

Interview Date(s): 22nd and 23rd May

Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government and partners to ensure social care has the right people, skills and support required to deliver the highest quality care and support now and in the future.

Find out more by taking a look at www.skillsforcare.org.uk.

We are recruiting two Product Managers to play a central role in delivering impactful, user-centred digital products that support Skills for Care’s strategic aims.

Both roles are responsible for the end-to-end management of digital products—from discovery and development to launch and continuous improvement—working closely with internal teams and external partners to ensure that our digital services are effective, accessible, and aligned with user needs.

Product Manager - Customer Experience Platform

This role will focus on the development and implementation of a new Customer Experience Platform. You will work closely with our Chief Technology Officer (CTO), Product and Delivery Lead, Marketing team, and a newly appointed supplier (via an upcoming tender process) to lead this high-profile project. Your goal will be to manage the platform’s design and delivery, ensuring it enhances user engagement and delivers a seamless, personalised experience across our services.

Product Manager - Digital Products Portfolio

This role will manage a portfolio of existing digital products, including our disbursement platform, membership platform, and other core digital services. You’ll be responsible for optimising and evolving these products to meet user needs and business objectives, coordinating with cross-functional teams and ensuring the products remain robust, secure, and fit for purpose.

If you are interested in these roles, please access the full job description for further information and we look forward to receiving your application.

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our website (https://www.skillsforcare.org.uk/About-us/Equality-diversity-and-inclusion/Equality-diversity-and-inclusion.aspx).

At Skills for Care, we want our People to be representative of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities.

Candidates will always be selected based on experience and potential.

Information About Reasonable Adjustments

We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process.

Please contact our People Team via email ([e-mail]) to discuss any adjustments that you may need.