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Ecommerce Manager
You will lead our e-commerce operations and strategy, playing a crucial role in driving organizational growth across Byellies' site. This involves managing our online store, optimizing sales funnels, and collaborating with various departments to ensure an exceptional online shopping experience. The role requires a mix of strategic thinking and hands-on execution.
If you are a results-driven professional passionate about e-commerce, digital marketing, and data analytics, with a proven track record of driving growth, growth-minded, and ambitious, we’d love to hear from you.
- Manage product listings, descriptions, and pricing in the online store.
- Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.
- Plan and execute seasonal and promotional campaigns to increase sales and customer engagement.
- Analyze customer behavior and trends to identify growth opportunities and areas for improvement.
- Monitor website functionality and troubleshoot issues with the e-commerce platform, including technical problems and user experience challenges.
- Coordinate with logistics and fulfillment teams to ensure timely and accurate order processing and delivery.
- Collaborate with customer service teams to ensure seamless service, high customer satisfaction, and quick resolution of issues through the online store.
- Analyze data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer behavior.
- Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns.
- Stay updated with the latest trends and best practices in e-commerce and digital marketing.
- Expertise in Shopify and knowledge of TikTok digital marketing strategies.
- Proficiency in digital marketing techniques such as SEO, SEM, and social media marketing.
- Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools.
- Excellent analytical skills and proficiency with CRM software and MS Excel.
- Knowledge of UX/UI principles and their impact on online sales.
- Strong problem-solving skills and adaptability to a fast-paced, evolving industry.
- Strong communication and organizational skills, with the ability to manage multiple projects.
- Analytical mindset capable of deriving actionable insights from data.
- Familiarity with e-commerce trends like personalization, chatbots, or AI-driven shopping experiences.
- Experience with advanced data analytics tools (e.g., Tableau, Power BI).
- Understanding of supply chain and inventory management in e-commerce.
- Experience with A/B testing, CRO, and user testing.
- Knowledge of web development and CMS platforms for custom e-commerce solutions.
- Strong financial acumen for managing budgets and sales forecasts.
- Manage global e-commerce strategies for EU, US, and ME sites.
Requirements
- 4 hours a day, 2 days a week
- Short-term contract for 2 months with potential for extension
- Flexible hours
- Remote working options available
- Part of an exciting startup
Seniority level
Entry level
Employment type
Contract
Job function
Sales and Business Development
Industry
Retail