Product Owner in Cardiff

Method Resourcing Solutions Ltd; Cardiff; Hybrid; GBP 45,000; Full time

Job summary

A leading not-for-profit organization is seeking a Product Owner to enhance internal product solutions and drive digital transformation. This hybrid role involves collaboration across departments to improve operational efficiency and customer engagement in education. Join a purpose-driven team making a global impact.

Benefits

10% employer pension contribution

25 Days annual leave, plus public holidays

Life assurance 4x annual salary

Flexi-time

Paid volunteering leave

Excellent continuous professional development

Flexible benefits allowance at 1.5% of your annual salary

Health and wellness schemes

Cash back opportunities from retailers

Employee Assistance Programme

Free on-site car parking

Qualifications

• Hands-on experience using Salesforce or other CRM platforms.
• Proven background in product delivery from discovery to release.
• Familiarity with Agile ways of working.

Responsibilities

• Take ownership of CRM-based digital tools used by internal teams.
• Manage the full product life cycle and collaborate with 15+ departments.
• Improve operational efficiency in a cross-functional environment.

Skills

Salesforce

Communication

Process Improvement

Product Delivery

Agile

Job description

Product Owner | £45,000 | Salesforce | Product Delivery | Education | Not-For-Profit | Digital Transformation | Hybrid (1 day per week in the Cardiff office)

We're supporting a newly formed, fast-growing digital product hub of a global, mission-led organisation. As part of their continued transformation, they're hiring a Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.

The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.

? Why Apply?
? Join a purpose-led organisation making global impact in education
? Work across a suite of digital products that improve internal operations and customer success
? Hybrid working - only one day per week in the Cardiff office (or 2 days every fortnight)
? Help shape and grow a newly established digital product hub
? Work closely with senior leadership in a collaborative and agile environment

The skills and experience we are looking for:

• Hands-on experience using Salesforce as the core product platform (other CRM experience could also be applicable)
• Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
• Experience in internal business operations and process improvement
• Proven background in product delivery - from discovery to release
• Familiarity with Agile ways of working and product backlog management
• Strong communication skills, both written and oral.

Working pattern: Hybrid - 1 day per week in the Cardiff office.

Alongside the salary, the benefits include:

• 10% employer pension contribution
• 25 Days annual leave, plus public holidays
• Life assurance 4x annual salary
• Flexi-time
• Paid volunteering leave
• Excellent continuous professional development
• Flexible benefits allowance at 1.5% of your annual salary
• Health and wellness schemes
• Cash back opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free on-site car parking

You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to (see below) for more information.

Product Owner | £45,000 | Salesforce | Product Delivery | Education | Not-For-Profit | Digital Transformation | Hybrid (1 day per week in the Cardiff office)

RSG Plc is acting as an Employment Agency in relation to this vacancy.