Export Administrator

Supreme Recruitment; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking an Air Export Admin to join their Air Operations team in Hounslow. The role involves handling customer interactions, customs clearance, and monitoring shipments. Ideal candidates will have strong organizational skills and experience in airfreight operations.

Qualifications

• Knowledge of import airfreight operations.
• Preferred experience with CDS customs clearance.

Responsibilities

• Main contact for customers.
• Support customs clearance and monitor shipment progress.
• Ensure accurate invoicing.

Skills

Organizational Skills

Problem Solving

Communication

Tools

Microsoft Office

Cargowise

Salesforce

Job description

Job Title: Air Export Admin

Location: Hounslow

Pay: 28,000 to 35,000

Role Overview: Join our client's Air Operations team as an Air Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.

Key Responsibilities:

• Main contact for customers
• Support customs clearance
• Confirm delivery requirements
• Monitor and communicate shipment progress
• Present and report on calls
• Resolve queries and complaints
• Ensure accurate invoicing

Requirements:

• Knowledge of import airfreight operations
• Preferred experience with CDS customs clearance
• Strong organizational and problem-solving skills
• Excellent communication abilities
• Proficiency in Microsoft Office
• Experience with Cargowise or Salesforce is a plus

Additional Requirements:

• Security check including reference check for the last 5 years of work and education history
• Clean DBS (Disclosure and Barring Service) check