Export Clerk with experience in import - Road and Sea

ADECCO; Chelmsford; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading company in Chelmsford is seeking an Import/Export Clerk to manage export shipments, ensure customer satisfaction, and handle documentation. The ideal candidate will have extensive forwarding experience and strong communication skills. Benefits include a pension scheme, performance bonuses, and additional holiday days.

Benefits

Company pension scheme

Long service awards, including additional holiday days

Department and company social events

Performance-based bonuses

Free on-site parking

Qualifications

• At least 5 years of general forwarding experience, especially in exports.
• Knowledge and experience of customs procedures and documentation.

Responsibilities

• Follow the export process, including all country-specific requirements.
• Manage customer contacts and assist with supplier and customer queries.
• Handle all aspects of exports and resolve customer issues.

Skills

Customer Service

Communication

Time Management

Tools

Computer Systems

Job description

Job Title: Import/Export Clerk

Reports to: Import Manager

Main Purpose of the Role

We are looking for a bright and enthusiastic individual with at least 5 years of general forwarding experience, especially in exports.

Key Responsibilities

1. Follow the export process, including all country-specific requirements.
2. Manage customer contacts and assist with supplier and customer queries.
3. Ensure timely billing in accordance with company policy.
4. Handle all aspects of exports and resolve customer issues.
5. Provide excellent customer service and ensure the correct flow of documentation.
6. Work independently within the export process and manage export shipments from start to finish.
7. Understand supplier conditions, delivery terms, Incoterms, and purchasing conditions.
8. Maintain good knowledge of computer systems and invoicing.
9. Possess knowledge and experience of customs procedures and documentation.
10. Exhibit good communication skills and manage time effectively.

Benefits

• Company pension scheme
• Long service awards, including additional holiday days
• Department and company social events
• Performance-based bonuses
• Free on-site parking

Additional Details

Salary: £32,000 - £35,000 depending on experience

Hours: Monday to Friday, 8 am - 5 pm

Holiday: 20 days plus bank holidays

Adecco acts as an employment agency for permanent recruitment and as an employment business for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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