Mortgage Administrator

TN United Kingdom; Taunton; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading company in Taunton is seeking a talented Mortgage Administrator to enhance client experience and support Mortgage Consultants. This role offers a dynamic work environment with a focus on work-life balance, competitive salary, and excellent benefits.

Benefits

30 Days Annual Leave

Study Support

Annual Bonus Scheme

Employee Assistance Program

Fully Equipped Gym

Qualifications

• Experience in client care, ideally in professional services.
• Organized, detail-oriented, and excellent communication skills.

Responsibilities

• Handle client enquiries efficiently.
• Manage daily administration tasks, including mortgage cases.
• Support Mortgage Consultants and client relations.

Skills

Customer Service

Communication

IT Proficiency

Job description

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Mortgage Administrator Role

Are you ready to elevate your career? Do you thrive in a dynamic, fast-paced environment? Do you want to work for a company that values work-life balance? We are seeking a talented Mortgage Administrator to join our award-winning client in Taunton.

Job Title: Mortgage Administrator

Hours: Monday to Friday, 8:45 AM - 5:15 PM

Salary & Benefits: £24,000 - £26,000 PA DOE (Experience in financial services required for the higher end of the salary bracket)

• 30 Days Annual Leave, plus Bank Holidays, a day off for your birthday, and 2 extra days for Christmas shutdown
• Study support provided both financially and with time during working hours
• Annual Salary Review
• Annual Bonus Scheme
• Employee Assistance Program
• Supportive Company Culture with excellent values
• Modern, bright, open-plan, and luxurious offices
• Impressive staff room and fully equipped gym with showers and changing facilities

The Role:

As part of the Mortgage Administration team, you will handle client needs through effective communication and administration, supporting Mortgage Consultants and ensuring an exceptional client experience.

Daily Duties Include:

• Handling client enquiries efficiently
• Preparing refreshments for meetings
• Managing daily administration tasks, including transacting mortgage cases and supporting clients and consultants
• Liaising with providers for seamless service
• Using software for data entry and database management
• Supporting client relations through regular communication
• Coordinating office procedures with the Head of Mortgage Administration
• Managing incoming and outgoing post
• Booking meeting rooms and conference facilities

Ideal Candidate Attributes:

We seek someone with experience in client care, ideally in professional services, who is organized, detail-oriented, and has excellent communication skills. You should be personable, punctual, IT literate, and adaptable.

• Experience in administration
• Attention to detail and accuracy
• Organized and self-motivated
• Excellent customer service skills
• IT proficiency
• Personable, presentable, punctual
• Strong interpersonal skills

Next Steps:

Apply online or email your CV directly. You can also contact Catherine or Georgie by phone to discuss this opportunity.

Join a team that values your growth and well-being!

Office Angels acts as an employment agency for permanent roles and a supply agency for temporary workers. Office Angels UK is an Equal Opportunities Employer.