East London Client Services Admin & Coordination (Hybrid)

Placements24; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking an Administrative Assistant specializing in Client Services to support the East London team. The role focuses on client communications, documentation, and assisting the client management group to deliver excellent service.

The position offers a hybrid work arrangement with a mix of office days and remote work, within a creative agency environment that values organisation, proactive coordination, and attention to detail.

Qualifications

• Experience as Administrative Assistant, preferably in a client-facing role or marketing/advertising environment.
• Strong written and verbal communication skills with a client-centric approach.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Provide administrative support to the client services team and manage client relationships.
• Coordinate client meetings, prepare agendas, and take minutes.
• Maintain and update client databases and records.
• Assist in preparing client proposals, presentations, and reports.
• Handle inbound client inquiries and direct to appropriate team members.
• Organize physical and digital client files and ensure accuracy.
• Coordinate internal communications and client communications.
• Arrange travel and events for client-related engagements.
• Assist with invoicing and expense tracking for client projects.

Skills

Microsoft Office

Communication

Organization

CRM familiarity

Tools

CRM software

Job description

Placements24 is seeking an Administrative Assistant specializing in Client Services to support the East London team. The role focuses on client communications, documentation, and assisting the client management group to deliver excellent service.

The position offers a hybrid work arrangement with a mix of office days and remote work, within a creative agency environment that values organisation, proactive coordination, and attention to detail.