Earn & Learn: Automotive Service Admin Apprentice

Norscot Truck and Van Ltd; Perth; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Norscot Truck and Van Ltd in Perth is offering a Service Administrator/Advisor Apprentice position. This apprenticeship combines hands-on service desk duties with Skillnet training to earn industry-recognised qualifications while gaining practical customer care and administration experience.

The role emphasises learning, strong communication, and organisation skills as you support the day-to-day service department operations in a busy automotive environment.

Qualifications

• Experience of providing excellent customer service.
• Organised with good attention to detail.
• Motivated to learn new skills and adapt quickly.

Responsibilities

• Meeting customers and booking their vehicles in for service.
• Answering phones and taking bookings or forwarding queries.
• Responding to emails, both internal and external.
• Using a variety of software systems (data entry).
• Assisting with invoicing.
• Filling and scanning paperwork.
• Liaising with technicians.

Skills

Customer service

Communication skills

Organised

Tools

Data entry software

Job description

Norscot Truck and Van Ltd in Perth is offering a Service Administrator/Advisor Apprentice position. This apprenticeship combines hands-on service desk duties with Skillnet training to earn industry-recognised qualifications while gaining practical customer care and administration experience.

The role emphasises learning, strong communication, and organisation skills as you support the day-to-day service department operations in a busy automotive environment.