Automotive Service Admin Apprentice — Learn & Earn

DAF Trucks UK; Perth; Hybrid; GBP 11,000 - 15,000; Full time

Job summary

DAF Trucks UK in Perth is offering a Service Administrator/Advisor Apprentice role at Shore Road. This apprenticeship provides hands-on experience in a busy automotive service department while developing customer service and administrative skills.

You will complete training through Skillnet, earning industry-recognised qualifications and ongoing support to progress in the automotive trade. Key duties include booking vehicles for service, answering phones, handling emails, data entry across

Qualifications

• Experience in providing excellent customer service.
• Organised with good attention to detail.
• Motivated to learn new skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Meeting customers booking their vehicles in for service.
• Answering phones and taking bookings or forward queries to colleagues.
• Responding to emails, both internal and external.
• Using a variety of software systems (data entry).
• Assisting with invoicing.
• Filling and scanning paperwork.
• Liaise with Technicians.

Skills

Communication skills

Organised

Willingness to learn

Customer service

Administrative skills

Tools

Data entry software

Job description

DAF Trucks UK in Perth is offering a Service Administrator/Advisor Apprentice role at Shore Road. This apprenticeship provides hands-on experience in a busy automotive service department while developing customer service and administrative skills.

You will complete training through Skillnet, earning industry-recognised qualifications and ongoing support to progress in the automotive trade. Key duties include booking vehicles for service, answering phones, handling emails, data entry across