Early Help Family Support Coordinator (Asylum and Refugee)

Refugee Action; Bradford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Refugee Action in the United Kingdom is seeking a dedicated professional to support refugees and asylum seekers. The role involves engaging with clients in a multi-agency context, conducting thorough assessments, and advocating for services with a focus on child-centred care.

You will work to remove barriers, uphold confidentiality, and reflect on practice to continually improve outcomes for those affected by the asylum system.

Qualifications

• Understanding of how the UK's hostile refugee protection and asylum system impacts those affected.
• Knowledge and experience of direct work with families with complex needs.
• Experience working within a multi-agency setting and representing client needs to others.

Responsibilities

• Engage with RA clients within a multi-agency framework to coordinate support.
• Conduct thorough assessments using appropriate tools and thresholds.
• Develop and maintain child-centred approaches in service delivery.
• Record data for monitoring and evaluation purposes, ensuring confidentiality.

Skills

Anti-racist practice

Direct work with families

Multi-agency collaboration

Safeguarding knowledge

Assessment threshold & tools

Reflective practice

Child-centred approach

Inter-personal skills

Teamwork & time management

Written communication & advocacy

Volunteer involvement experience

Confidentiality & impartiality

Data recording & monitoring

Lived refugee experience (welcomed)

Job description

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK's hostile refugee protection and asylum system impacts those affected by it.
• Knowledge and experience of direct work with families who have complex needs and detailed knowledge of the UK asylum system.
• Ability to work within a multi-agency setting, representing the needs of RA clients at the same time as understanding the needs of other services.
• Understanding of safeguarding practice & statutory social care structures and processes.
• Ability to follow an assessment threshold and to engage appropriate tools to ensure thorough assessments
• Ability and commitment to reflect on your practice and a commitment to continual professional development and learning.
• Understanding of the importance of working in a child-centred way
• Excellent inter-personal skills, demonstrating ability to form relationships with a broad range of colleagues across RA, statutory services, and voluntary organisations with the ability to support and challenge.
• Excellent teamwork and time management skills and ability to plan and manage own workload including case management experience
• Excellent written communication skills and experience in presenting clear and accurate written documents to present evidence and advocate.
• Understanding of the benefits and challenges of involving volunteers on services and projects and experience of supporting volunteers within a casework context.
• Understanding of and commitment to key advice principles such as confidentiality, impartiality and non-directive approaches and a commitment to equality of opportunity.
• Ability to be administratively self-sufficient, including the ability to record data for monitoring purpose.
• Those with lived experience as a refugee are particularly encouraged to apply

Refugee Action exists to work with refugees and people seeking asylum who've survived some of the world's worst regimes. We are a national charity with more than 40 years' experience of empowering people who've survived some of the world's worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.