Employment Advisor

Refugee Council; Greater London, Brighton; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Annual leave

Pension scheme

Life assurance

Learning & development

Season ticket loan

Cycle-to-work

Employee assistance programme

Job summary

Refugee Council is seeking an Employment Advisor to support refugees in the UK, providing tailored employment advice, guidance and practical support to help them progress toward training and sustainable work. You will manage a caseload, deliver group activities and collaborate with volunteers, employers, and partner organisations to create positive outcomes.

The role focuses on overcoming barriers to employment, with responsibilities including one-to-one support, workshop delivery and accurate

Qualifications

• Minimum NVQ Level 2 in Information, Advice and Guidance.
• Experience providing employment, careers or progression advice to adults who face barriers to employment.
• Experience managing a caseload and helping individuals work towards agreed outcomes.
• Experience delivering workshops, training or group learning activities.
• Experience working collaboratively with volunteers, partners or community organisations.
• Knowledge and understanding of the barriers refugees may face when accessing employment, education and training.
• The ability to maintain accurate records and use information and data to monitor client progress and outcomes.
• Strong communication, collaboration and organisational skills.

Responsibilities

• Provide high-quality employment advice, guidance and practical support to refugees.
• Manage a caseload of clients and deliver tailored one-to-one support.
• Deliver group activities and workshops.
• Work closely with volunteers, employers and partner organisations.
• Help clients progress towards training and sustainable employment.

Skills

IAG NVQ2

Employment guidance

Caseload management

Workshop delivery

Volunteer collaboration

Refugee barriers knowledge

Record keeping & data monitoring

Communication & collaboration

Job description

Inclusive: We work with - not for - refugees and people seeking asylum so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.

Collaborative: Working with others is a priority in order to have the collective impact that is vital to achieving policy and practice reform.

Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.

Respectful: We are respectful of all those we interact with. We treat everyone - our staff, volunteers, beneficiaries, partners and people we disagree with - with the same respect, professionalism and understanding.

About the Role

Are you passionate about helping refugees build their careers and achieve meaningful employment in the UK? We are looking for an Employment Advisor to join our Refugees into Jobs team. You will provide high-quality employment advice, guidance and practical support to refugees, helping them overcome barriers and progress towards training, career development and sustainable employment. You will manage a caseload of clients, provide tailored one-to-one support, deliver group activities and work closely with volunteers, employers and partner organisations to help clients achieve positive employment outcomes.

Key Responsibilities

• A minimum NVQ Level 2 in Information, Advice and Guidance.
• Experience providing employment, careers or progression advice to adults who face barriers to employment.
• Experience managing a caseload and helping individuals work towards agreed outcomes.
• Experience delivering workshops, training or group learning activities.
• Experience working collaboratively with volunteers, partners or community organisations.
• Knowledge and understanding of the barriers refugees may face when accessing employment, education and training.
• The ability to maintain accurate records and use information and data to monitor client progress and outcomes.
• Strong communication, collaboration and organisational skills.

The Refugee Council is the nation's refugee charity. For more than 70 years, we have supported people who have fled war, violence and persecution to find safety and rebuild their lives in Britain. Born in the aftermath of the Second World War, we have extensive experience helping refugees overcome the challenges of displacement and create brighter futures for themselves and their families.

Working alongside community groups, partners and volunteers, we support refugees and people seeking asylum to rebuild their lives, integrate into communities, and play an active part in British society. Refugees are at the heart of everything we do, and we believe everyone deserves the opportunity to live a safe, purposeful and fulfilling life.

Benefits

• Flexible working and hybrid working arrangements.
• 28 days' annual leave, rising to 30 days with service (excluding bank holidays), plus the option to purchase additional annual leave.
• Group personal pension scheme with up to 5% employer contribution.
• Life assurance.
• Ongoing learning and development opportunities
• Interest-free loans, including season ticket loans and cycle-to-work scheme.
• Employee assistance programme, providing confidential advice and wellbeing support.

Our Commitment to Inclusion

We value diversity and are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, particularly those with lived experience of the UK refugee protection system. We value different experiences and perspectives and recognise that skills can be developed in different ways.

Reasonable adjustments are available throughout the recruitment process and employment. If you require any adjustments, please let us know, and we will work with you to support your participation.