Ear Care Practitioner - Harrow, Hatch End & Temple Fortune

Demant; Harrow; On-site; GBP 17,000 - 19,000; Part time

Job summary

Audika Group operates a network of hearing care centres, and is seeking an Ear Care Practitioner for Harrow, Hatch End & Temple Fortune locations. The role is three days per week, with one day in each clinic, offering full training for the right candidate and a starting salary of £17,304 per year.

You will support patients’ hearing journeys, perform wax removal, conduct screenings, and provide exceptional care and service while maintaining accurate records and adhering to policies.

Qualifications

• Experience providing high-quality patient care and customer service.
• Strong communication and interpersonal skills.
• Good IT skills and confidence using digital systems and equipment.
• Excellent time management and organisational abilities.
• Professional, empathetic and patient-focused approach.

Responsibilities

• Performing professional wax removal procedures.
• Conducting hearing screenings and referring patients for further assessment where appropriate.
• Providing outstanding patient care, service and support.
• Assessing clients' needs and recommending ear care solutions.
• Promoting ongoing ear health and patient wellbeing.
• Delivering an exceptional customer experience in line with Audika's high standards.
• Maintaining accurate and compliant patient records.
• Adhering to all professional, legal and company policies and procedures.

Skills

Patient care

Customer service

Communication

IT skills

Time management

Organisational ability

Empathy

Job description

Ear Care Practitioner - Harrow, Hatch End & Temple Fortune

Make a real difference to people's lives with Audika.

Are you passionate about delivering exceptional care and helping people improve their quality of life? We are looking for a friendly, patient-focused Ear Care Practitioner to join our welcoming team at our Harrow, Hatch End & Temple FortuneHearing Centres, working 3 days per week,one day in each clinic. The working days will be wednesday,Thursday and Friday.

Salary: £17,304per annum

This is a fantastic opportunity for someone with a background in healthcare, hearing care, or customer service who enjoys making a genuine impact every day. Whether you're already working as a Hearing Care Assistant or looking to develop a rewarding career in ear and hearing healthcare, we'd love to hear from you. Full training will be provided for the right candidate.

What You'll Be Doing

As an Ear Care Practitioner, you'll play a vital role in supporting our patients' hearing and ear health journey by:

• Performing professional wax removal procedures
• Conducting hearing screenings and referring patients for further assessment where appropriate
• Providing outstanding patient care, service, and support
• Assessing clients' needs and recommending the most appropriate ear care solutions
• Promoting ongoing ear health and patient wellbeing
• Delivering an exceptional customer experience in line with Hidden Hearing's high standards
• Maintaining accurate and compliant patient records
• Adhering to all professional, legal, and company policies and procedures

What We're Looking For

We're seeking someone who is caring, organised, and committed to delivering excellent service. Ideally, you'll have:

• Experience providing high-quality patient care and customer service
• Strong communication and interpersonal skills
• Good IT skills and confidence using digital systems and equipment
• Excellent time management and organisational abilities
• A professional, empathetic, and patient-focused approach

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.

Who we are

Audika GB belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers.

With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care.

So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.