Head of Operations

HARRIS HILL; England; Hybrid; GBP 54,000 - 60,000; Full time

Job summary

A well-established charity in Bury St Edmunds is seeking an Interim Head of Operations. This full-time, 6-month role involves strategic management of Facilities and IT teams, ensuring compliance and high operational standards. The position offers hybrid working and a competitive salary.

Benefits

Flexible, hybrid working

Impactful role in a values-led organisation

Qualifications

• Proven experience at a senior level in operations, facilities, or IT/digital leadership roles.
• Sound knowledge of health and safety, data protection, procurement.

Responsibilities

• Leading and supporting high-performing Facilities and IT teams.
• Overseeing health and safety, digital infrastructure, data security.
• Developing and implementing strategic plans.

Skills

Leadership

Collaboration

Influencing

Project Management

Change Management

Job description

Interim Head of Operations - Bury St Edmunds

Position: Full-time, 6-month fixed-term contract
Location: Bury St Edmunds (mostly on-site with some hybrid working)
Salary: £60,000 per annum (pro rata)

Are you an experienced operations leader who thrives in a values-driven, purpose-led environment? Do you enjoy driving improvements across systems, facilities, and IT to ensure teams can deliver their best work?

We are supporting a well-established charity in the East of England to recruit an Interim Head of Operations. This is a key senior leadership role, responsible for the strategic and day-to-day management of Facilities and IT teams, ensuring the organisation's systems, sites, and environments are safe, compliant, and operating to a high standard.

What you'll be doing:

1. Leading and supporting high-performing Facilities and IT teams to deliver excellent, responsive services across multiple sites.
2. Overseeing health and safety, digital infrastructure, data security, procurement, and contract management.
3. Developing and implementing strategic plans that support broader organisational objectives.
4. Acting as a key business partner, building strong working relationships across all departments.
5. Deputising for the Corporate Services Director on Facilities and IT matters.

What we're looking for:

• Proven experience at a senior level in operations, facilities, or IT/digital leadership roles.
• A collaborative, hands-on leader with strong influencing skills and a solutions-focused mindset.
• Sound knowledge of health and safety, data protection, procurement, and project management.
• Experience of leading through change and delivering service improvements.
• A values-led approach and commitment to equity, inclusion, and continuous improvement.

What's on offer:

• A competitive salary of £54,000-£57,000 per annum (pro rata).
• Flexible, hybrid working.
• A chance to make a real impact in a respected and values-led organisation during a critical period of change.

This is a fantastic opportunity for someone who enjoys variety, strategic oversight, and operational delivery, and who wants to contribute to work that really matters.

To find out more or apply, please get in touch today.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.