Administrative Assistant

TN United Kingdom; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Northern Ireland is seeking an organized and proactive individual to assist in administrative duties and customer service. The role involves maintaining records, handling correspondence, and supporting health and safety measures. Ideal candidates will have relevant experience and strong communication skills, with a commitment to ongoing learning and development.

Qualifications

• At least 5 GCSEs Grade C or above and 1 year relevant experience.
• Or at least 2 years relevant experience within the last 5 years.

Responsibilities

• Assist the line manager in implementing policies and procedures.
• Ensure prompt handling of correspondence and deliver excellent customer service.
• Support health and safety arrangements.

Skills

Communication

Time Management

Education

GCSEs Grade C or above

Tools

Microsoft Word

Excel

Outlook

Job description

The provided job description contains detailed responsibilities and requirements, but its formatting can be improved for better readability and engagement. The content is relevant and covers the minimum requirements, although it can be condensed slightly for clarity. Here is a refined version:

Job Responsibilities

1. Assist the line manager in implementing policies, procedures, and systems to:

• Establish and maintain accurate records, filing systems, and computer records
• Obtain and provide information in various formats
• Maintain security and confidentiality of information

Ensure prompt and appropriate handling of correspondence, letters, emails, and calls

Implement procedures to deliver excellent customer service to internal and external clients

Plan and support meetings effectively

Research, analyze, and report information as needed

Provide support, assistance, and coaching to colleagues

Support health and safety arrangements to minimize risks

Promote equal opportunity policies, respecting diverse backgrounds and beliefs

Keep skills up-to-date through ongoing learning and development activities

Minimum Qualifications and Experience

• Either:
• At least 5 GCSEs Grade C or above (including English) and 1 year of relevant work experience within the last 3 years
• Or:
• At least 2 years of relevant work experience within the last 5 years

Relevant experience includes customer service and administrative duties such as call handling and document preparation.

Additional Skills

• Proficient in using computer systems including Microsoft Word (mail merge, communication), Excel (workbooks, charts, formulas), and Outlook
• Effective communicator capable of building working relationships
• Skilled in time management and workload prioritization

Personal Commitments

• Must have access to transportation to meet the role's requirements