Hospitality Team Member

Genting Casinos UK Ltd.; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading leisure business as a Hospitality Team Member at Genting Casino Manchester. Provide exceptional customer service in a vibrant environment, ensuring high standards of hygiene and safety. Enjoy competitive salary and extensive company-funded benefits, including private GP helpline and pension scheme. Flexible shifts available, perfect for those with a bubbly personality and a passion for hospitality.

Benefits

Private GP helpline

Discount portal for retailers

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Health Cash Plan

Career development opportunities

Annual Christmas gift

Qualifications

• Experience in customer service roles is preferred.
• Ability to work flexible shifts, including nights and weekends.

Responsibilities

• Provide excellent customer service in bars and restaurants.
• Ensure cleanliness and proper storage of items.
• Operate tills and handle cash.

Skills

Customer Service

Team Player

Cash Handling

Food Preparation

Hygiene Standards

Job description

Hospitality Team Member - Genting Casino Manchester >Apply Now Salary: £25,578 per annum Brand: Genting Casinos Published: 25 Apr 2025 Location: Genting Casino Manchester Department: Hospitality Closing Date: 05/06/2025

Job Description

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. Your responsibilities will include providing excellent customer service in our bars and restaurants, following company procedures, processes, and health and safety regulations.

Key Skills and Responsibilities

• Ensuring high standards of customer care while adhering to all safety and hygiene regulations.
• Being an effective team player contributing to business improvement.
• Operating tills and handling cash.
• Preparing and serving food and drinks with high presentation standards.
• Clearing tables and ensuring cleanliness and proper storage of items.
• Working flexible shifts, including nights and weekends.

What We Offer

Along with a competitive salary, we provide a wide range of benefits:

Company-funded benefits

• Private GP helpline
• Discount portal for retailers, restaurants, and leisure activities
• Pension scheme
• Life assurance
• Employee assistance programme with 24/7 confidential support
• 20% discounted gym membership
• Mental health support
• Family-friendly and wellbeing policies

Flexible Benefits

Designed to suit individual needs, including:

• Health Cash Plan (company funded at level 1)
• Critical illness cover
• Dental insurance
• Travel insurance
• Health screening

Rewards and Development

• Career development opportunities
• Genting Academy online learning portal
• Long service awards
• Staff social fund
• Annual Christmas gift
• Social activities like pub quizzes, awards, and football tournaments

*Eligibility applies.

About Our Business

Genting Casinos is a leading leisure business in the UK, committed to delivering outstanding service. Part of the Genting Group with 62,000 employees worldwide, we value diversity and strive to create an inclusive environment. We support our colleagues with guidance, adjustments, and resources to succeed. For interview support or accommodations, please contact us.