Cafe Supervisor

TN United Kingdom; Fort William; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a dynamic Cafe Supervisor to join their team at a prominent hospital. This full-time role offers a chance to lead a dedicated team, ensuring exceptional service and a welcoming environment for patients and visitors. The ideal candidate will possess strong management skills, a commitment to cleanliness, and the ability to handle high volumes while maintaining quality. With a competitive hourly rate and comprehensive training, this position is perfect for someone passionate about customer service and team leadership. Join a supportive environment that values care, compassion, and teamwork.

Qualifications

• Strong team management skills with a focus on service quality.
• Experience in business management and stock control.

Responsibilities

• Oversee café operations ensuring high service standards.
• Promote and merchandise retail products effectively.

Skills

Team Management

Customer Service

Business Management

Stock Control

Job description

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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We are currently seeking to recruit a Cafe Supervisor to join our team at Belford Hospital. This role involves promoting and merchandising our retail offer, serving baked goods and beverages to colleagues, patients, and visitors, and ensuring high standards of service and customer experience.

The Cafe Supervisor will oversee the dining room, café, and vending areas within the hospital. They should be capable of managing high volumes while maintaining quality and service standards. The role requires team management skills, motivation, leading by example, and a 'can do' attitude. Ensuring prompt service, quality products, and a friendly, clean environment is essential. Knowledge of business management, including stock and cost control, is also necessary.

The successful candidate will be responsible for maintaining high standards of service and cleanliness, complying with infection control policies, Covid-19 guidance, NHS Scotland Cleaning Services Specification, and Waste Regulations.

Additional responsibilities include covering hospitality roles during planned functions outside business hours and providing support at other NHS sites in North West Highland when needed. They will also ensure compliance with cleaning schedules and promote high cleanliness standards.

Catering duties involve preparing, presenting, and merchandising retail products, including seasonal items.

This is a full-time position during weekdays (Monday to Friday). We offer comprehensive induction and training.

Rate of pay starts from £13.93 an hour with attractive weekend working rates.

For informal inquiries, please contact us. Note that this role does not qualify for a Skilled Worker visa or a Health and Care Worker visa, and NHS Highland cannot provide a Certificate of Sponsorship.

Additional Information for Candidates

• Apply via the Jobtrain platform; do not upload a CV.
• Applications close at midnight on the specified date.
• For application assistance, visit: https://www.careers.nhs.scot/how-to-apply/application-process/
• View our accessibility statement: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
• Ensure your email address is accurate and check it regularly for updates.
• For system support, contact: Jobtrain Candidate Support Hub
• Once submitted, applications cannot be amended.
• Some vacancies are for internal candidates only; update your profile accordingly.

NHS Highland covers Highland and Argyll & Bute, spanning 12,500 square miles, and upholds values of care and compassion, dignity and respect, openness, honesty, and responsibility, and quality and teamwork.

Note: NHS Scotland is reducing the full-time working week from 37.5 to 37 hours from 1 April 2024, with no pay change. This may temporarily include up to 30 extra minutes per week until new rosters are implemented. For questions, contact the recruiting board.