Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Telford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain in Telford is seeking a passionate General Manager to inspire their team and enhance guest experiences. The ideal candidate will prioritize inclusivity, possess strong financial acumen, and drive restaurant performance while fostering personal development among staff.

Benefits

Bonus scheme — up to £8,000 annually

Access to earnings before payday with Wagestream

Private medical insurance

Free food on shift

50% off food outside work

Family-friendly policy

Pension schemes

Holiday and training

Gym memberships

Qualifications

• Strong financial skills including budgeting and inventory management.
• Experience in training and mentoring team members.

Responsibilities

• Motivate team to deliver exceptional service and uphold high standards.
• Coach and develop team members to achieve outstanding results.

Skills

Emotional Intelligence

Team Building

Problem Solving

Job description

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Lead Hospitality Innovator (Hiring Immediately), Telford

Client: wagamama

Location: Telford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

General Manager | Full-time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are seeking a General Manager to lead our team and continue our mission to nourish from bowl to soul.

The role |

As a General Manager, you will motivate your team to deliver exceptional service, uphold high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving outstanding results.

If you |

• Prioritize creating a positive and inclusive work environment through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Are committed to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, either personally or through your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing, using data to inform decisions and foster continuous improvement.
• Focus on team building and development, from recruitment to ongoing growth, fostering a culture of personal and professional development.
• Care about creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you fit this description.

What’s in it for you |

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proud to be part of the Disability Confident scheme.