Water Quality Officer (Shifts)

UNITED UTILITIES GROUP PLC; East Lindsey; On-site; GBP 34,000; Full time

Job summary

A leading company in water services is seeking a Water Sampling Technician to manage sampling activities and ensure compliance with UKAS standards. The role involves customer interaction, problem-solving, and maintaining safety standards. Join a supportive team with opportunities for career development and a comprehensive benefits package.

Benefits

26 days annual leave

Up to 14% employer pension contribution

Performance-related bonuses

Healthcare plans

Gym discounts

Qualifications

• Experience in customer interaction and problem-solving skills.
• Knowledge of UKAS and DWI standards and practices.

Responsibilities

• Manage and execute sampling activities for regulatory and operational purposes.
• Collect and transport samples for testing and evidence provision.
• Engage with customers positively, explaining test results.

Skills

Customer Interaction

Problem-Solving

Basic Computer Skills

Education

NVQ Level 2

GCSEs in Maths

GCSEs in English

GCSEs in Science

Job description

Job Title: Water Sampling Technician

Salary: £33,355

Work Type: Onsite

Location: Quarry Hill Water Treatment Works, Mealsgate, Wigton, Cumbria, CA7 1AE

Role Type: Permanent

Employment Type: Full Time

Working Hours: 37 hours per week

United Utilities (UU) is committed to delivering high-quality water services in the North West of England, emphasizing environmental respect, economic support, and societal benefits. We value diversity, inclusion, and innovation, fostering a culture of growth and support. As a part of our team, you'll enjoy being part of a FTSE 100 company with comprehensive benefits, including:

• 26 days annual leave, increasing to 30 days after four years, plus 8 bank holidays
• Up to 14% employer pension contribution, 21% total, plus life cover
• Performance-related bonuses and recognition awards
• Healthcare plans, gym discounts, and various employee benefits

Job Responsibilities

1. Manage and execute sampling activities for regulatory and operational purposes, including field testing in accordance with UKAS accreditation standards.
2. Collect and transport samples from various points ('source to tap', 'bath to bay') for testing and evidence provision to stakeholders and regulators.
3. Coordinate daily sampling tasks, liaising with internal teams to ensure timely and compliant operations.
4. Perform field tests, interpret results, and ensure proper documentation and data entry.
5. Maintain health, safety, and security standards during sampling activities.
6. Engage with customers positively, explaining test results, and providing excellent service.

Candidate Requirements

• Experience in customer interaction and problem-solving skills.
• Knowledge of UKAS and DWI standards and practices.
• Ability to work independently and as part of a team.
• Basic computer skills and understanding of water treatment principles.
• Valid driving license and relevant qualifications (NVQ Level 2 or GCSEs in Maths, English, Science).
• Flexibility to work a rotating shift pattern, including bank holidays, with applicable shift premiums.

This role may not be eligible for visa sponsorship. The position involves working in a shift pattern with specific hours and responsibilities. We offer opportunities for career development and a comprehensive benefits package to support your professional growth.