Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Telford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Telford. This role involves supporting customer relationships, monitoring incidents, and ensuring high satisfaction. Ideal candidates will have experience in Cloud technologies and a strong work ethic. The position offers opportunities for growth and a diverse career path.

Benefits

26 days annual leave plus buy/sell options

Company pension scheme

Family-friendly policies

Health and wellbeing support

Discounts on various services

Continuous development support

Qualifications

• Experience in medium to large support environments.
• On-premise Cloud Services experience.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Manage documentation related to customer platforms.

Skills

Azure

Linux

MS SCCM

MS Exchange

Networking Concepts

Leadership

Communication

Problem Solving

Education

MCSA: Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016 or above

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Telford

col-narrow-left

Client:

Telent

Location:

Telford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

col-wide

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth with challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses, building networks and systems that impact millions. Join us to contribute to critical infrastructure connectivity and protection.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering documentation peer-wise.
• Pre-stage equipment for customer sites as needed.
• Attend customer meetings such as support reviews and incident reviews.
• Accurately submit timesheets and expenses.
• Ensure certifications are aligned with business objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with some On-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities
• Strong ownership and trust-building skills
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

A diverse career with opportunities to develop and impact. We foster an inclusive culture that values differences and ideas, helping everyone thrive.

Benefits include:

• 26 days annual leave plus buy/sell options
• Company pension scheme
• Family-friendly policies
• Health and wellbeing support
• Discounts on various services
• Continuous development support

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to connecting communities with innovative technology. Join us to make a meaningful impact and be part of a dedicated team of over 3,000 professionals.