Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking a Cloud Infrastructure Specialist to join their Engineering team. This role involves supporting cloud technologies, managing customer relationships, and ensuring high customer satisfaction. The ideal candidate will possess strong communication skills and a proactive mindset, ready to contribute to innovative projects that impact critical infrastructure.

Benefits

26 days annual leave plus options to buy/sell days

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in medium to large support environments.
• Interest in Cloud technologies, including Azure knowledge.

Responsibilities

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Manage documentation related to customer platforms.

Skills

Cloud Technologies

Leadership

Excellent Communication

Problem-Solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016 or above

Microsoft Exchange Server 2016 and above

VMware vCloud Director

MS SCCM

Azure MFA and Identity Services

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Shrewsbury

Client:

Telent

Location:

Shrewsbury, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is an excellent opportunity to join a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will build and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be ready to innovate and develop networks and systems for millions. Our work is complex but rewarding, impacting critical infrastructure connectivity and protection 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for task allocation, completion, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering technical documentation peer-wise.
• Assist or lead in pre-staging equipment for customer sites.
• Attend customer meetings as required.
• Ensure accurate and timely timesheet submissions.
• Link certifications or training to business objectives.
• Complete and submit overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who you are:

The successful Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange, with support for developing these skills. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, including On-premise Cloud Services.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities
• Excellent work ethic and ownership
• Hands-on with relevant technology
• Trust-building and collaborative skills
• Continuous improvement mindset
• Positive attitude
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

At Telent, you can develop across sectors and roles, learning new skills and making an impact. We foster an inclusive culture that values diversity and encourages everyone to be themselves and thrive.

• 26 days annual leave plus options to buy/sell days
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts via Telent Reward scheme
• Ongoing development and support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

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