Client Coordinator

TN United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Client Coordinator to enhance their dynamic team. This role requires a passionate and results-oriented individual with a knack for sales and exceptional communication skills. You will be responsible for addressing client inquiries, entering sales orders, and actively pursuing sales opportunities. If you thrive in a fast-paced environment and enjoy building relationships with clients, this position is perfect for you. Join a company that values your contributions and offers a supportive atmosphere for growth and success.

Qualifications

• Previous experience in telesales and customer service is essential.
• Strong relationship-building and communication skills are required.

Responsibilities

• Responding to client inquiries and entering sales orders into Sage.
• Making proactive sales calls and following up on leads.

Skills

Telesales Experience

Communication Skills

Sales Administration

Customer Service

Relationship Building

Attention to Detail

Tools

Sage

Microsoft Applications

Job description

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Job Opportunity: Client Coordinator

We are currently recruiting on behalf of our client for a Client Coordinator to join their dynamic team. Reporting to the Customer Relations Manager, the ideal candidate will have previous telesales experience, exceptional communication skills, and the confidence to engage with a wide variety of customers.

If you are passionate, driven, and results-oriented with a strong ability to sell and upsell products, this could be the perfect role for you!

Key Responsibilities:

1. Responding to incoming calls and emails from clients, addressing product-related questions and concerns
2. Entering sales orders into a Sage database
3. Establishing rapport with clients and identifying their needs
4. Working towards achieving daily targets, KPIs, and monthly sales goals
5. Making proactive sales calls to new, existing, and inactive customers
6. Following up on leads and updating the CRM system
7. Identifying opportunities to cross-sell and upsell products
8. Actively pursuing outstanding quotes and generating additional business
9. Researching new projects and leads
10. Assisting the regional Sales Managers (RSMs) as needed
11. Gathering, tracking, and entering non-conformance data

Required Skills and Qualifications:

• Prior experience in sales administration and customer service
• Familiarity with Sage (preferred but not essential)
• Strong relationship-building abilities
• Proficient in general administration and Microsoft applications
• Positive, proactive approach
• Excellent communication and team collaboration skills
• Strong attention to detail
• Courteous and friendly manner

Interested? Call Meg on 01782 712230 or email MegWkpir.co.uk for more information.