Technical Services Engineer

Atlantic Aviation Group; Brize Norton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in aviation maintenance is seeking a Technical Services Engineer to provide high-level technical support and coordinate aircraft maintenance for the A400M fleet. The role involves liaising with suppliers, ensuring compliance with safety standards, and implementing continuous improvement initiatives. Candidates should have a technical apprenticeship, experience in aircraft maintenance, and excellent communication skills.

Qualifications

• Minimum 3 years in a technical support role.
• Aircraft maintenance experience.

Responsibilities

• Provide technical support and liaise with suppliers.
• Monitor and report activities as directed by management.
• Manage Technical Queries and ensure compliance.

Skills

Team Player

Communication

Knowledge of Aviation Safety Standards

Education

Technical Apprenticeship

Tools

AMOS

Job description

Technical Services Engineer

Department: Planning & Engineering

Employment Type: Full Time

Location: AAG Defence Services

Description

Job title: Technical Services Engineer
Reports to: Engineering Planning Manager
Location: BZZ

Atlantic Aviation Group (AAG Defence Services) is a MAA Part 145 Approved Maintenance Organisation (AMO) based in RAF Brize Norton, UK. We partner with Airbus Aerospace & Defence to provide dedicated MRO services, including heavy and line maintenance, for the Royal Air Force’s fleet of A400M Atlas aircraft. Our team of over 100 engineers and management operate from a dedicated 24,000m² facility designed for optimal aircraft maintenance. AAG Defence Services is a subsidiary of Atlantic Aviation Group.

Job Purpose

Assist in coordinating aircraft maintenance and customer interactions, while providing high-level technical support regarding aircraft queries. Ensure maintenance on the A400M fleet is performed safely and efficiently, exceeding project deliverables.

Key Responsibilities

• Provide technical support and liaise with Airbus Military UK, third-party suppliers, and subcontractors, ensuring clear communication on technical issues.
• Oversee technical requirements during pre-input and production control processes, ensuring efficiency and robustness.
• Monitor and report activities as directed by management.
• Maintain positive relationships with internal departments and support good customer and stakeholder communication.
• Implement best practices and continuous improvement initiatives within the department.
• Ensure compliance with company procedures and support audits, providing solutions to issues.
• Manage Technical Queries, including Tech assist functions within AMOS and TQN register updates, ensuring follow-up actions are completed.
• Review damage reports and technical data for quality and accuracy.
• Manage third-party repair processes.
• Create part numbers in the AMOS database.

Health and Safety

• Understand and adhere to personal and operational safety and security responsibilities.
• Support compliance with H&S and aviation safety policies.

Essential Skills and Qualifications

• Effective team player with the ability to work independently.
• Knowledge of aviation safety standards.
• Excellent communication skills.
• Recognized technical apprenticeship or training.
• Aircraft maintenance experience.
• Minimum 3 years in a technical support role.
• Understanding of maintenance production processes, preferably with experience on AMOS or similar systems.
• UK driver’s license, ability to obtain Airbus Military UK SC and CRC certification.
• Experience with maintenance data, aircraft legislation, technical documentation, and drawings.
• Experience with logistics and stores processes is advantageous.

Our Core Values

If your skills and experience align with this role, we look forward to hearing from you!

We reserve the right to close this vacancy early if a suitable candidate is found. We are always interested in speaking with talented individuals about future opportunities. Even if this role isn’t the right fit, contact us to learn more about working at Atlantic Aviation Group.

Equal Opportunities Employer

We are committed to diversity and equal opportunity. We consider all qualified applicants regardless of nationality, religion, ethnicity, gender identity, age, sexual orientation, or disability. We value your passion, energy, and creativity. We support an inclusive environment where everyone feels safe, valued, and engaged, and we accommodate individuals with disabilities during recruitment.

Agency Policy & Data Privacy

We do not accept unsolicited CVs from agencies without a prior agreement. Our data privacy policy details how your data is processed and is available on our website. By applying, you consent to our data processing practices.

About Atlantic Aviation Group

We are an independent provider of aviation maintenance, modification, and support services worldwide. Our offerings include Part 145 MRO, Part CAMO, Part 21J Design, and Part 147 training at facilities in Shannon, Ireland.