Sales Advisor

TN United Kingdom; East Boldon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK automotive parts distributor is seeking an outgoing Sales Advisor to enhance customer satisfaction and meet sales targets. The role involves developing customer relationships, working on promotions, and ensuring delivery requirements are met. Ideal candidates will have experience in telesales or customer service, with strong interpersonal skills and a customer-focused approach.

Benefits

Performance-based bonus

Annual leave with additional days based on service

Free flu vaccine

Health & wellbeing tools

Pension support

Life assurance scheme

Discounts from major retailers

Paid time off to volunteer

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service.
• Target-driven and motivated by sales.
• Ability to handle rejection.

Responsibilities

• Developing sound customer relationships.
• Contributing to team performance and personal sales benchmarks.
• Liaising with Distribution Coordinator for delivery requirements.

Skills

Customer-focused

Organized

Excellent interpersonal skills

IT literacy

Ability to work under pressure

Job description

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About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic, passionate, and always ensure they provide the best service. They care about their customers and our business, forming the foundation of our success.

We are seeking an outgoing Sales Advisor to support the branch by fully satisfying customer needs and contributing to achieving sales targets.

Main duties include:

1. Developing sound customer relationships and applying effective sales techniques.
2. Working within the sales team on product promotions, answering telephone and electronic queries.
3. Fully satisfying customer needs regarding orders, requests, or queries.
4. Contributing to a positive team performance while working on personal sales benchmarks.
5. Liaising with the Distribution Coordinator to ensure delivery requirements are met.
6. Developing product knowledge through internal literature.
7. Using the E-learning portal to improve performance.

Working hours: (average) hours Monday to Friday, including alternate Saturday working.

About You

As a Sales Advisor, you should have experience in telesales and/or customer service, ideally in a fast-paced sales environment.

What you'll need to succeed:

• Ability to work well under pressure and deliver results.
• Organized with great attention to detail.
• Customer-focused.
• Target-driven, motivated by sales, and able to handle rejection.
• Willing to learn and develop.
• Team player with the ability to work independently.
• Excellent interpersonal and communication skills, both written and verbal.
• IT literacy.
• Knowledge of car parts and MAM/Allicat is helpful but not essential.

What we'll offer:

• Opportunity to earn a performance-based bonus.
• Days of annual leave (including bank holidays), with the chance to earn up to 5 more based on service.
• Free flu vaccine.
• Health & wellbeing tools.
• Support from pension experts.
• Life assurance scheme.
• Discounts from household names like Asda, Nike, and John Lewis.
• Financial wellbeing products including advances and savings schemes.
• Paid time off to volunteer.
• Training, qualifications, and career progression opportunities.

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages across the UK and Ireland with parts, tools, garage equipment, and training. We have over branches nationwide with a turnover exceeding £ million. Built on the heritage of multiple local brands, we have traded as one since November 1. Our network is supported by central departments in procurement, marketing, and national accounts, and benefits from integrated IT systems, including our catalogue system, Allicat, and the Servicesure garage programme.