Content & Communication Marketing Manager

Ricoh UK; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Content & Communication Marketing Manager to drive impactful marketing campaigns. The role involves collaborating with teams to enhance customer engagement and support business growth through strategic marketing initiatives. This hybrid position offers a competitive salary and a range of benefits, promoting a diverse and inclusive workplace.

Benefits

Flexible working options

Competitive package including holiday entitlement

Volunteering leave

Retirement plan

Wellbeing schemes

Career development opportunities

Qualifications

• Experience in marketing communications and content development.
• Strong presentation and relationship-building skills.

Responsibilities

• Lead and coordinate marketing communications and campaign delivery.
• Drive customer engagement and sales enablement.
• Manage content and campaigns supporting brand vision.

Skills

B2B marketing

Leadership

Project Management

Communication

Creative Writing

Education

Marketing degree

Job description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Content & Communication Marketing Manager

Located: Northampton (Hybrid)

Package: Competitive salary, bonus and additional benefits

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find Out More About Ricoh Today

What you will be doing

1. Translate Ricoh’s brand vision into impactful campaigns by leading and coordinating the effective strategic and operational delivery of integrated marketing communications and a full-funnel campaign programme. Collaborate with marketing teams, stakeholders, and sales/service teams to identify business opportunities, attract new organizations, retain customers, and engage existing clients.
2. Drive internal and external customer engagement and advocacy to inspire clients and empower sales teams to generate revenue and growth.
3. Own and drive the strategy, planning, and delivery of external marketing activities for the Digital Services portfolio, including Workplace Experience, Process Automation, Cloud & Cyber, Print & Specialty Print, to generate awareness and nurture prospects and customers.
4. Collaborate with Ricoh Europe as part of the EMEA co-creation team to share expertise and guide central marketing strategy for campaign and content delivery.
5. Develop sales enablement education and tools to raise awareness and generate sales opportunities, working with the new business team for lead conversions.
6. Manage content and development of campaigns supporting brand vision, customer nurture, and demand generation strategies.
7. Manage client-led service marketing activities to raise awareness of Ricoh’s value propositions and support new business generation.
8. Oversee the strategic activation of the Ricoh brand with the Digital Designer to ensure consistent branding across channels such as PR, Social Media, Web/Email, and Paid Search.
9. Ensure timely resource forecasting to meet demand, budget, and deadlines. Analyze data and insights regularly to recommend improvements and optimizations.

You will ideally have

• Marketing degree or related qualification and relevant experience
• Knowledge of B2B marketing, preferably in IT and professional services
• Experience in marketing communications, branding, internal communications, and content development
• Leadership and team development skills
• Creative with strategic messaging, copywriting, and proofreading skills
• Organized with strong project management skills
• Excellent communication and relationship-building skills
• Strong presentation skills
• Familiarity with Ricoh products/services is desirable

We receive a high volume of applications, so apply soon

In return, we offer

• Flexible, hybrid working options
• An inclusive workplace
• Competitive package including holiday entitlement, volunteering leave, holiday purchase scheme, retirement plan, wellbeing schemes, company car/allowance, cycle scheme, career development, and global opportunities

Life at Ricoh and Our Values

Our values promote continuous improvement and stakeholder wellbeing. We provide leadership training and mentorship to foster an inclusive culture aligned with our values. We are committed to sustainability, supporting the UN's Sustainable Development Goals, and reducing our environmental impact. Ricoh is an equal opportunities employer, embracing diversity and inclusion through employee-led affinity groups. Learn more about life at Ricoh.