Event Assistant

TN United Kingdom; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure provider in the UK is seeking Events Assistants to join their team at Kendal Leisure Centre. The role involves delivering exceptional customer service during events, maintaining a clean environment, and assisting with various operational tasks. Ideal candidates should be team players with a flexible approach to working hours, including evenings and weekends, and will benefit from numerous perks including discounted gym memberships and career development opportunities.

Benefits

Learning & development opportunities

Discounted gym membership

Industry-leading pay rates

Social events participation

Exclusive discounts on villas and ski chalets

Health assurance

Career pathways and professional development

Discounts across retailers

25% off Red Letter Days

20% off GLL spa treatments

Qualifications

• Ability to undertake cleaning and maintenance tasks.
• Able to work unsocial hours.
• Previous events experience is a bonus.

Responsibilities

• Assist in delivering excellent customer service throughout events.
• Prepare areas and equipment for events.
• Ensure adherence to health and safety requirements.

Skills

Team player

Cleaning and maintenance

Customer engagement

Flexibility

Job description

GLL is looking for Events Assistants to work at Kendal Leisure Centre. If you have the skills and ambition to join us as an Events Assistant, there's never been a more exciting time to join us and take your first step towards working in the UK's largest leisure provider.

As an Events Assistant, you will be assisting in delivering excellent customer service throughout events within the centre, including but not limited to cleaning and maintenance, preparation of areas and equipment for events as appropriate, maintaining a safe environment throughout the set-up, event, and pack-down. Events assistants are expected to complete all relevant event operational checklists and documents.

What you’ll do:

1. Maintain a positive image of the venue to customers and the public at all times.
2. Deliver excellent customer experience at all times.
3. Prepare and sell drinks and food as required.
4. Engage with customers to ensure customer satisfaction.
5. Actively contribute to the development of the service.
6. Assist the manager on duty in monitoring processes against set standards, e.g., noise levels and cleanliness.
7. Ensure the security and maintenance of the bar area and its contents.
8. Prepare areas and equipment required, keeping the area and facilities clean and presentable at all times.
9. Adhere to all health and safety requirements, including procedures related to fire prevention, licenses, food safety, COSHH, heating, ventilation, energy management, and conservation.
10. Undertake cash handling and banking within stipulated financial procedures.

What you need:

1. A team player.
2. Ability to undertake cleaning and maintenance tasks.
3. Ability to work independently.
4. Previous events experience is a bonus but not essential.
5. Able to work unsocial hours.
6. Ability to work flexible shift patterns, e.g., morning shifts, evening shifts, and weekends.

Benefits of working with GLL:

• Learning & development opportunities to support your career growth.
• Discounted gym membership for you and your partner.
• Industry-leading pay rates.
• Opportunity to join the GLL Society and participate in social events.
• Exclusive discounts on villas in Portugal.
• Exclusive discounts on ski chalets in Bulgaria.
• Health assurance.
• Career pathways and professional development, including training with practical and theoretical components.
• Discounts across thousands of retailers (GLL Extras).
• 25% off Red Letter Days.
• 25% off Buy A Gift.
• 20% off GLL spa treatments and products.