Operations Support Co-Ordinator

Kuehne+Nagel; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kuehne+Nagel is seeking an Operations Support Co-Ordinator to manage daily operations and support training within their Systems Support team. This role offers opportunities for professional development and a supportive work environment, alongside competitive pay and benefits including 26 days of holiday and flexible working options.

Benefits

26 days holidays plus bank holidays

2 volunteering days per year

3x Life Assurance

Tailored personal development and training programs

Flexible working options

Enhanced maternity/paternity leave

Childcare vouchers

Cycle to work scheme

Discounts at high street stores

Refer a friend scheme

Qualifications

• Preferred experience with Dispatcher systems/WCS/JIRA/Workday/SMART.
• Strong analytical and supervisory skills preferred.
• Understanding of warehouse practices such as receipting and allocation.

Responsibilities

• Manage daily team operations and maintain employee records.
• Support Dispatcher Training needs and ensure training documents are maintained.
• Responsible for UAT testing and support the BAU change request process.

Skills

Analytical skills

Leadership qualities

Organizational skills

Tools

Dispatcher systems

JIRA

Workday

SMART

Job description

Operations Support Co-Ordinator | Telford | JR2504_0016

Develop your skills in this newly created position, grow, develop and learn.

YOUR ROLE

Our Systems Support team is proactive in ensuring all systems are in place and thoroughly tested to support our business objectives. They manage the day-to-day operations of Operational Systems Excellence, oversee Operational Systems Projects, and address support requirements. The team takes pride in delivering Dispatcher Testing and Training, along with their many other areas of expertise.

YOUR RESPONSIBILITIES

• Manage daily team operations, including maintaining employee records such as absence, holiday, Time and Attendance, and Training
• Review colleagues' development needs and identify suitable paths to achieve their goals
• Support Dispatcher Training needs and ensure all training documents are created and maintained according to current processes
• Ensure all Work Instructions are created and maintained in line with current procedures
• Assist the warehouse with Business Requirements definition and support the Programme Team with proposals as needed
• Responsible for UAT testing, ensuring all requirements are documented and executed according to the testing plan
• Support the BAU change request process, including relevant documentation

YOUR SKILLS AND EXPERIENCES

• Preferred (not essential) experience with Dispatcher systems/WCS/JIRA/Workday/SMART
• Strong analytical skills and previous supervisory experience preferred
• Understanding of warehouse practices such as receipting, allocation, picking, and loading
• Knowledge of warehouse distribution and support functions system touchpoints and practices
• Leadership qualities and strong organizational skills

Please note that by applying for this role, you agree to participate in the employment screening process, which includes criminal record checks and identity validation. Successful applicants will be asked to provide necessary documentation. Appointment is conditional upon satisfactory results of these checks.

GOOD REASON TO JOIN

Alongside competitive pay and superb training opportunities, we offer a great working environment where you will be respected and valued, with genuine opportunities for progression and development.

• 26 days holidays plus bank holidays
• 2 volunteering days per year
• 3x Life Assurance if you join the KN Route2 pension scheme
• Tailored personal development and training programs
• Empowered to deliver your best
• Flexible working options available—please inquire during the interview
• Enhanced maternity/paternity leave
• Childcare vouchers
• Cycle to work scheme
• Discounts at high street stores and supermarkets
• Refer a friend scheme

As proud holders of the Gold Covenant, we are a forces-friendly employer who values the skills and expertise of service leavers.

ABOUT KUEHNE+NAGEL

With over 80,000 employees across approximately 1,300 locations in over 100 countries, Kuehne+Nagel is one of the world's leading logistics companies.

CONTACT

UK Resourcing