Credit Controller

TN United Kingdom; Luton; Hybrid; GBP 30,000; Full time

Job summary

A leading company in Luton is seeking a Credit Controller to manage a high-value customer portfolio. This role offers a hybrid working model with 4 days office-based, focusing on cash collection and relationship management within a collaborative finance team.

Qualifications

• Proven experience in credit control or accounts receivable with high-value accounts.
• Strong communication and negotiation skills.

Responsibilities

• Manage the end-to-end collection cycle for high-value customers.
• Lead resolution of invoice disputes and build strong relationships.

Skills

Communication

Negotiation

Organisational Skills

Tools

Excel

Accounting Systems

Job description

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Credit Controller - Luton (4 Days Office-Based) - Up to £30,000
Partnering with Robert Half

Robert Half is delighted to be partnering with our client in the search for a Credit Controller to join their team based in Luton. This is a fantastic opportunity to take ownership of a high-value customer portfolio within a collaborative and fast-paced finance team. This role offers a hybrid working model with 4 days per week in the office and a competitive salary of up to £30,000.

Key Responsibilities:

• Take full ownership of a portfolio of high-value key and regional customers, managing the end-to-end collection cycle.
• Implement and manage payment plans, stop supplies, and ensure all customer accounts are fully reconciled.
• Lead the resolution of invoice disputes by working cross-functionally to ensure issues are proactively recorded and addressed.
• Act as a primary point of contact for your customer base, building strong, professional relationships.
• Participate actively in team and stakeholder review meetings to provide insight and updates.
• Collaborate with cross-functional teams, driving efficient communication and teamwork across departments.
• Support the wider team with ad hoc projects and initiatives aimed at process improvement and best practice.
• Drive results by focusing on maximising cash collection and reducing overdue debt.
• Ensure all activities and reporting align with company policy, internal controls, and month-end deadlines.

About You:

• Proven experience in credit control or accounts receivable, ideally with high-value or key accounts.
• Strong communication and negotiation skills, with the ability to manage relationships at all levels.
• Proactive, organised, and solutions-focused approach.
• Ability to work independently and collaboratively in a team environment.
• Confident using accounting or ERP systems and Excel.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.