Credit Controller

Bio-Energy Systems Chile; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company in the energy sector as a Credit Controller, where you will play a crucial role in maximizing collections for various business customers. This entry-level position offers the chance to work in a dynamic environment, focusing on reducing bad debt exposure and achieving collection targets. You will collaborate with multiple departments and utilize your problem-solving skills to ensure timely payments. The company values diversity and offers opportunities for growth and flexible working arrangements.

Benefits

Flexible working

Parental leave

Diversity initiatives

Qualifications

• Experience in B2B debt collection techniques.
• Strong attention to detail, accuracy, and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Maximize collections through high-volume outbound and inbound contact.
• Maintain strong collections performance for assigned accounts.
• Collaborate with other departments to resolve disputes promptly.

Skills

Attention to Detail

Problem Solving

Communication

Negotiation

Time Management

Job description

Join to apply for the Credit Controller role at Bio-Energy Systems Chile.

5 days ago Be among the first 25 applicants.

Where you fit in

This is a great opportunity to join the Customer Operations team as a Credit Controller for our industrial, commercial, small, and micro business customers. Reporting to the Cash and Collections Manager, you will support our goal to reduce bad debt exposure and meet collection targets.

What’s the role?

As Credit Controller, you will:

• Maximize collections through high-volume outbound and inbound contact via phone and email.
• Maintain strong collections performance for assigned accounts to reduce aged debt.
• Review accounts, billing, and payments to facilitate collections or corrective actions.
• Work effectively with customers to reduce debt promptly and meet targets.
• Resolve queries efficiently within SLAs to secure payments.
• Collaborate with other departments to resolve disputes promptly.
• Conduct investigations such as Land Registry searches to establish liability and manage accounts to resolution.
• Mitigate credit risk and escalate issues as necessary to the Cash & Collections Manager.
• Perform ad hoc tasks to meet monthly collection goals.

What we need from you

• Experience in B2B debt collection techniques.
• Desirable: experience in the Utility sector (Gas/Electricity).
• Strong attention to detail, accuracy, and problem-solving skills.
• Excellent communication and interpersonal skills, including telephone manners.
• Ability to make decisions and perform under pressure.
• High commercial awareness.
• Effective time management and self-management skills.
• Experience managing high-volume collections.
• Negotiation skills and a positive attitude.
• Enthusiasm to learn and develop.
• Team player with flexibility in daily tasks.

What we offer

Join Shell and work with talented, committed colleagues on critical energy challenges. We value honesty, integrity, and respect, offering opportunities for growth, flexible working, competitive salary, and benefits, including parental leave and diversity initiatives.

We aim to be one of the most diverse and inclusive companies in the world. We encourage applicants of all backgrounds to apply.

Shell in the UK

Shell UK is a major energy producer and retailer, committed to energy security and decarbonization, supporting the UK’s 2050 net-zero goal.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting, Finance
• Industries: Accounting