Retail Operations Assistant

TN United Kingdom; Plymouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Operations Assistant to support its Head Office in Plymouth. This role involves a variety of tasks, from data entry to operational support, ensuring smooth communication between stores and departments. Ideal candidates will possess strong organizational skills, excellent IT proficiency, and a knack for multitasking. Join a company that values its employees and is committed to making the future extraordinary as it continues to expand across the UK.

Qualifications

• Background in retail administration is advantageous.
• Strong organizational skills and ability to multitask.

Responsibilities

• Support Head Office and stores with various operational tasks.
• Provide 1st line support for retail queries and HR enquiries.

Skills

Retail Administration

Organizational Skills

Communication Skills

IT Skills (Word, Excel, PowerPoint)

Job description

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We are a Sunday Times Top Track 100 company and one of the UK's fastest growing privately owned companies.

The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.

As a result of our expansion plans and ongoing success, we are seeking a dynamic Retail Operations Assistant to be based at our Head Office in Plymouth.

About the Role:

As part of a busy department, you will be responsible for various tasks to support Head Office and Stores. No day is the same – typical duties include:

• Data Collection and Entry across the department
• Operational Support for stores and head office departments
• Providing 1st line support for store retail queries – answering enquiries and directing stores to the correct department where necessary
• Assisting with employee travel requirements
• Creating and administering users on in-house systems
• Creating and administering staff discount cards
• Administration of In-house Task Management system
• Creating and administering training documents
• Recording Health & Safety reports
• Creating and communicating various reports
• Assisting with HR enquiries from Head Office and store staff
• Assisting with recruitment for new store openings

Knowledge and Skills:

• A background and/or detailed understanding of retail administration is advantageous
• High degree of accuracy is essential
• Strong organisational skills, with the ability to multitask
• Ability to work to deadlines and manage competing demands from various stakeholders
• A true team player with excellent communication and interpersonal skills
• Ability to build relationships and influence both internal and external stakeholders
• Excellent IT skills, particularly in Word, Excel, and PowerPoint