Customer Advisor

TN United Kingdom; Harlow; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as an expert advisor, guiding customers in their home improvement projects. You'll focus on sales, stock management, and maintaining store appearance while providing excellent customer service. Enjoy a supportive team environment with diverse opportunities for growth and development.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Wellbeing Benefits

Qualifications

• Eager to help and willing to learn.
• Friendly and outgoing personality.
• Openness to learning new technology.

Responsibilities

• Sales and managing stock.
• Setting up displays and maintaining store appearance.
• Delivering excellent customer service.

Skills

Customer Service

Teamwork

Flexibility

Job description

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Join our team and become an expert advisor

As part of our team, you'll become an expert advisor—an inspiration and guide to our customers. You'll get to know each customer and their home improvement projects. Responsibilities include sales, managing stock, setting up displays, and maintaining store appearance. Training opportunities in paint-mixing and timber cutting are available, but delivering excellent customer service is your main focus.

What we need:

We're looking for someone who is eager to help, willing to learn, and somewhat obsessed with home improvement. You should be friendly, outgoing, and enjoy helping others. Openness to learning new technology and working methods is essential. You must be a team player and flexible to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

Join a great team where you will be valued for who you are. We are committed to diversity and inclusion, ensuring everyone feels they belong and has equal opportunities. You will have access to various networks supporting our colleagues and allies.

Our benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.