Senior Business Analyst (Claims)

Allianz UK; Milton Keynes; Hybrid; GBP 60,000; Full time

Job summary

Join Allianz UK as a Senior Business Analyst in the UK Transformation Programme. This role offers a unique opportunity to drive organisational change through effective business analysis and stakeholder engagement. You will work on a variety of projects while enjoying a competitive salary and flexible working options.

Benefits

Flexible buy/sell holiday options

Hybrid working

Annual performance-related bonus

Contributory pension scheme

Development days

Up to 50% discount on insurance products

Retail discounts

Volunteering days

Qualifications

• Experience in several change projects utilizing Agile and Waterfall methodologies.
• Solid experience in Agile, creating Epics and User Stories.
• Good understanding of Use Cases, Value Streams, and Personas.

Responsibilities

• Support the scoping of change initiatives for the Transformation Programme.
• Work with stakeholders to elicit and manage business requirements.
• Support the development and testing of solutions.

Skills

Agile methodologies

Stakeholder management

Requirements elicitation

Change management

Business analysis techniques

Education

A Level education or equivalent

Tools

Confluence

Jira

Job description

In line with our Global strategy and purpose, we have an exciting opportunity to join the UK Transformation Programme as a Senior Business Analyst on a 2-year Fixed Term Contract, helping to shape and implement the target operating model for our Commercial business.

Role Description

The purpose of the role is to enable organisational change by using specialised business analysis, change management skills, and a disciplined business analysis approach. You will support the Transformation Programme to articulate the need for change by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.

You will work closely with key stakeholders across the business and IT to contribute to the delivery of a varied portfolio of work, whilst building effective relationships across all levels.

Salary Information

Pay: Circa £60,000 per year.

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities

1. Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework.
2. Work with stakeholders at all levels within the organization to elicit, define, and manage business requirements, ensuring clear end-to-end traceability.
3. Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.
4. Support the development, systems testing, user acceptance testing, and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
5. Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned, and knowledge share sessions.

Essential Skills

1. Passionate about the BA role with experience in several change projects utilizing Agile and Waterfall methodologies.
2. Experience as a Business Analyst in the General Insurance Claims domain.
3. Able to elicit comprehensive requirements and achieve consensus from stakeholders using various analysis techniques.
4. Solid experience in Agile, creating Epics and User Stories using Confluence and Jira.
5. Good understanding of Use Cases, Value Streams, and Personas.
6. Ability to apply recognised industry standard modelling techniques including data modelling and BPMN.
7. Excellent stakeholder management skills with the ability to influence at all levels.
8. An agile mindset with a flexible and adaptable approach to delivering against business priorities.
9. A Level education or equivalent.

Desirable Skills

1. BCS Diploma in Business Analysis or equivalent.
2. Experience in Commercial General Insurance.
3. Knowledge of Guidewire Claim Center.
4. Experience in defining requirements for internal and external system integrations.

What We Will Offer You

Recognised and rewarded for a job well done, we offer a range of flexible benefits so you can choose a package that’s perfect for you. We also provide flexible working options, global career opportunities across the Allianz Group, and excellent career development and training. Our benefits include:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance-related bonus
• Contributory pension scheme
• Development days
• Up to 50% discount on insurance products including car, home, and pet
• Retail discounts
• Volunteering days

Our Ways of Working

If you need flexibility with your working hours, let us know in your application. We support hybrid work patterns that balance customer needs, your personal circumstances, and business requirements, fostering innovation, creativity, and work-life balance.

Diversity & Inclusion

At Allianz, we prioritize diversity and inclusion, with numerous accreditations such as EDGE, Women in Finance Charter, Disability Confident, Stonewall Diversity Champion, and more. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to support your success.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme. Contact our Resourcing team for assistance with your application or to opt into this scheme, including requests for larger text, hard copies, or spoken applications.

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Contact

For inquiries or to submit your application, contact Scott Burns. If you are an at-risk candidate facing potential redeployment, please include this information in your CV.

We reserve the right to close the application early if we receive enough responses.

Closing date: 9/5/2025

Join us - Let’s Care for Tomorrow.

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