Patient Services Administrator

Pharmaxo Healthcare; Corsham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading healthcare company as a Patient Services Administrator in Corsham, where you will be the first point of contact for patients, ensuring seamless care and assistance. This full-time role offers a competitive salary and generous benefits, including a bonus scheme and annual leave. If you're passionate about patient care and looking to make a difference, apply now to be part of a compassionate team dedicated to improving lives.

Benefits

Annual Bonus Scheme

25 Days Annual Leave

Pension Scheme

Life Assurance

Employee Assistance Programme

Shopping Discounts

Qualifications

• Exceptional communication skills and a keen eye for detail.
• Ability to manage time effectively and adhere to procedures.

Responsibilities

• Be the first point of contact for patients, scheduling deliveries and visits.
• Maintain meticulous records and handle sensitive patient data.

Skills

Communication

Attention to Detail

Self-Motivation

Tools

Computer Literacy

Job description

Join our award-winning team at Pharmaxo

At Pharmaxo, we're more than just a pharmaceutical company; we're a beacon of innovation and care in the healthcare industry. Located at the heart of Corsham Science Park in Wiltshire, we are an amalgamation of expertise, compassion, and cutting-edge technology. Our diverse group includes Bath ASU, a leader in producing aseptic pharmaceuticals for patients across the spectrum; Pharmaxo Healthcare, a pioneering force in clinical homecare services; and Pharmaxo Scientific, the cradle of biotechnological and IT innovations that fuel our mission.

We're hiring: Full Time Patient Services Administrators (Pharmaxo Healthcare)

As our operations evolve to cater for an expanding market supporting the NHS and delivering efficiencies, so does our need for dedicated, compassionate, and skilled individuals. We're looking for Patient Services Administrators to join our homecare team. This is your chance to become a vital part of patient support, ensuring seamless care and assistance from the comfort of their homes.

Your role

As a Pivotal Part Of Our Team, You Will

1. Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
2. Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
3. Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
4. Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.

Who We're Looking For

We believe in nurturing talent and are keen on individuals who bring:

• Exceptional communication skills and a keen eye for detail.
• A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
• The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
• Self-motivation and a desire to contribute positively to patient experiences, learn new skills, and take on new challenges.
• Bright ideas that can help us improve our service.

Full job description can be found here: Patient Services Administrator JD.pdf

Why Pharmaxo?

Joining us means becoming part of a community that values growth, innovation, and well-being. We offer:

• A competitive salary with an annual bonus scheme.
• Generous annual leave of 25 days + bank holidays (increasing to 27 days after 3 years service).
• Pension scheme – you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6%, to which the employer will contribute 8%.
• Life assurance - 10 x salary with a max of £300,000.
• Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
• Pharmaxo Engage is our Reward & Recognition platform which includes shopping discounts and benefits.

Your pathway to impact

This role is more than a job; it's a chance to make a tangible difference in people's lives while growing professionally in a supportive and dynamic environment. If you're looking for a role that combines passion, purpose, and progress, look no further.

Embark on your Pharmaxo journey today and help us redefine healthcare one patient at a time. Apply now to become a cornerstone of our compassionate mission.

Development Pathway Overview can be found here: PSA Development Pathway.pdf

Due to the sensitive nature of our work, successful candidates will undergo a Disclosure and Barring Service (DBS) check.

Working Hours

Full Time: 37.5 hours per week across five days Monday - Saturday (some Saturday working on rotation).

Join us at Pharmaxo, where innovation meets care, and together, we make a difference every day.

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Closing Date

30/05/2025

Location

Corsham

Department

Patient Services

Job Title

Patient Services Administrator

Salary

£24,823 per annum

Experience

You must be computer literate and have excellent communication skills. Ability to follow processes and procedures.

City

Corsham

Country

United Kingdom