Technical Sales Engineer

The Business Connection; England; On-site; GBP 36,000 - 44,000; Full time

Job summary

An established industry player is seeking a Technical Sales Engineer to champion technical solutions for customers. This role involves collaborating with sales teams to address customer needs in sanitary pumping and fluid management. You'll engage in product selection, troubleshooting, and technical support, ensuring customer satisfaction and driving sales growth. If you have a background in engineering and a passion for customer service, this opportunity offers a dynamic work environment where your expertise will make a significant impact. Join a team that values innovation and continuous improvement.

Benefits

Employee Wellbeing Programme

Life Assurance (4x annual salary)

Onsite Parking

21 Days Holidays Plus Bank Holidays

Qualifications

• Bachelor's degree in Engineering or Mechanical engineering experience.
• Minimum of 2 years of relevant experience in Application Engineering.

Responsibilities

• Assist customers with technical pump requirements and prepare product quotations.
• Troubleshoot operational, technical, and product issues.

Skills

Customer Service Skills

Technical Communication

Pump Knowledge

Microsoft Office Suite/365

Mechanical Aptitude

Electrical Schematics Understanding

Education

Bachelor's Degree in Engineering

Tools

Microsoft Office Suite/365

Job description

Technical Sales Engineer

The Application Engineer serves as the 'technical champion' for both internal and external customers. This role works closely with the Sales team to support customers with their sanitary pumping requirements and to resolve technical issues. The Application Engineer is responsible for selecting, quoting, troubleshooting, and promoting the organisation's sanitary pumps and fluid management products to domestic and international sales channels. The primary focus of this role is to support the internal and external Sales team in customer-facing activities.

Technical Sales Engineer Job Duties

• Assisting customers with their technical pump requirements
• Preparing product quotations to assist OEMs, end users, and/or distributors
• Providing technical equipment proposals and quotes for projects and customer enquiries
• Participating in companywide continuous improvement and quality initiatives to support the organisation's growth and meet customer needs
• Sizing and selecting suitable products from the product range, including pumps, pump accessories, valves, strainers, sight glasses, bubble traps, oil coolers, and replacement or spare parts
• Collaborating with OEMs, distributors, and/or end users to identify key pump selection criteria
• Identifying key product applications, features, and new potential applications
• Determining major market areas for end-user or distributor pump applications
• Identifying major competitors' products and their solutions
• Performing design selections for various applications and specifications
• Troubleshooting operational, technical, and product issues

Preferred Qualifications

• Bachelor's degree in Engineering or Mechanical Engineering and/or relevant experience
• Minimum of 2 years of relevant experience, ideally in Application Engineering
• Experience in manufacturing and/or equipment industries
• Experience resolving customer issues by providing technical and product recommendations
• Technical product sales experience
• Mechanical and electrical aptitude or training

Knowledge and Skills

• Strong customer service skills with courteous, clear, thorough, and accurate communication
• Excellent technical and non-technical communication skills, both written and verbal
• Knowledge of pump construction and materials selection
• Experience in pricing and preparing formal product quotations
• Proficiency in Microsoft Office Suite/365
• Ability to read and understand pump performance graphs, engineering drawings, and electrical schematics
• Willingness to travel to support external sales and training, including overnight stays
• Familiarity with sales distribution channels

Benefits

• Salary: GBP36K–GBP44K, dependent on experience
• Hours: 40 per week, Monday to Friday, 08:00 with a –hour unpaid break
• Holidays: 21 days per year plus bank holidays
• Employee wellbeing programme and Life Assurance (4x annual salary)
• Active employee engagement committee
• Onsite parking

Unfortunately, due to time restrictions, we cannot respond to every applicant. If you haven't been contacted within 48 hours, please assume you have not been successful for this role. However, your details will be kept on file for future opportunities.

We are an equal opportunity employer and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency for this vacancy.

Please note: this is not a sponsored job. Candidates must have full rights to work in the UK without sponsorship at any time.