Property Counter Fraud Investigator

TN United Kingdom; Glasgow; On-site; GBP 30,000; Full time

Job summary

A leading company in the insurance sector seeks a Counter Fraud Investigator in Glasgow. The role involves investigating property claims, requiring strong analytical skills and effective communication. The position offers a competitive salary, bonus opportunities, and generous benefits, including a pension scheme and flexible working arrangements. Join a diverse team and make a difference in fraud prevention.

Benefits

Bonus opportunity - 6% of annual salary

Generous pension scheme - Aviva will contribute up to 14%

25 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Supportive policies including parental and carer’s leave

Flexible benefits, including sustainability options

Opportunity to make a difference through Aviva Communities

Well-being support and tools

Qualifications

• Experience in insurance claims, fraud investigation, or a related field.
• Knowledge of UK fraud legislation, including The Fraud Act 2006 (desirable but not essential).

Responsibilities

• Identify and investigate potentially fraudulent property claims.
• Review cases, conduct investigations, and settle genuine claims swiftly.
• Liaise with customers and third parties while managing a caseload.

Skills

Analytical Skills

Decision-Making Skills

Communication

Insurance Claims Experience

Fraud Investigation Experience

Job description

Social network you want to login/join with:

Property Counter Fraud Investigator, Glasgow

Client: Aviva

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: a7e0f835a8ef

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Salary – Up to £30,000

Are you someone who thrives on uncovering the truth, investigating claims, and engaging with customers and third parties? If you have experience in insurance, fraud prevention, or investigative roles, we’d love to hear from you!

A bit about the job:

As a Counter Fraud Investigator, you will play a key role in identifying and investigating potentially fraudulent property claims. You’ll be responsible for reviewing cases referred from various sources, conducting thorough investigations, and ensuring that genuine claims are settled swiftly.

This role requires excellent communication skills as you will liaise with customers and third parties while managing your own caseload of active investigations. You’ll need to use initiative, make quick decisions when necessary, and balance working independently with collaborating as part of a team.

Skills and experience we’re looking for:

• Experience in insurance claims, fraud investigation, or a related field.
• Strong analytical and decision-making skills.
• Excellent written and verbal communication abilities.
• Ability to manage a personal caseload and prioritise effectively.
• Knowledge of UK fraud legislation, including The Fraud Act 2006 (desirable but not essential).

What you’ll get for this role:

• Salary – Up to £30,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary, actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 25 days holiday plus bank holidays, with options to buy or sell up to 5 days
• Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits, including sustainability options such as cycle to work
• Opportunity to make a difference through Aviva Communities and 3 paid volunteering days
• Well-being support and tools

Learn more and see your potential total Aviva Reward by entering your salary into our calculator.

Aviva is for everyone:

We’re inclusive and welcome applications from all backgrounds and experiences. Even if you don’t tick every box, we encourage you to apply. We also support flexible working arrangements, including part-time and job shares.

Our flexible work policies allow most employees to spend around 50% of their time in the office, combining flexibility with team collaboration.