EPR Specialist Medical Devices Technician

Torbay and South Devon NHS Foundation Trust; Torquay; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Medical Devices Technical Support Specialist to ensure the effective management of complex diagnostic and therapeutic equipment. This role is pivotal in providing technical support and guidance, ensuring compliance with policies and legislation. The successful candidate will work closely with stakeholders to maintain high standards in medical device management, contributing to a sustainable Clinical Engineering Service. If you are passionate about healthcare technology and eager to make a difference, this position offers a rewarding opportunity to enhance patient care across Devon.

Qualifications

• Experience in providing technical support for medical devices.
• Ability to communicate effectively with diverse stakeholders.

Responsibilities

• Provide professional advice on technical information and risk assurance.
• Train and coach staff to ensure compliance with guidelines.

Skills

Technical Support

Medical Devices Management

Communication Skills

Problem Solving

Teamwork

Education

Degree in Engineering or Healthcare

Relevant Certifications

Tools

Medical Devices Management Systems

Technical Documentation Tools

Job description

Job Title: Medical Devices Technical Support Specialist

The post holder is responsible for acquiring, evaluating, and maintaining technical information for a wide spectrum of highly complex diagnostic and therapeutic equipment throughout Devon, not restricted to healthcare technology. Specifically, this role will be dedicated to the OneDevon EPR Programme and responsible for this project for TSDFT.

The post holder will provide professional advice, oversight, and guidance to the organization on aspects of technical information and risk assurance used in Medical Devices Management. This includes influencing, inspiring, and sustaining the commitment of key stakeholders to ensure compliance with policies, statutory legislation, and national guidelines.

The post holder is responsible for managing the technical information used in the commissioning, maintenance, and repair of a wide spectrum of complex diagnostic and therapeutic equipment throughout Devon, not restricted to healthcare technology.

Key Responsibilities:

1. Act with professionalism and integrity, serving as a role model and ensuring equal opportunities for all.
2. Demonstrate empathy and tact when communicating with patients, carers, and staff.
3. Work within a self-managed team to support colleagues and contribute to a sustainable and cost-effective Clinical Engineering Service.
4. Approach new challenges positively, encouraging others to do the same.
5. Provide technical support for medical devices and electronics, supporting management problems with a solutions-oriented approach.
6. Train, coach, and influence staff to ensure compliance with statutory legislation and national guidelines.
7. Understand customer needs and be adaptable and responsive, maintaining clear and detailed technical information across the medical devices management system.
8. Support leadership in delivering a high-quality, compliant medical device management and support service for patients, carers, and staff.

Why Work With Us

The Medical Devices Support Services offers comprehensive management and technical support for a broad range of medical devices used throughout the health, care, and social sectors. We are expanding our networks with scientific and laboratory services across Devon through our new Scientific Laboratory Equipment Support section.

For further details or informal visits, contact:

• Name: Kenny Starkey
• Job Title: EPR Resourcing Manager
• Email: [e-mail]
• Telephone: [phone]