Technical Services Engineer

Heli-One; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in helicopter services is seeking a Technical Services Engineer in Aberdeen. The role involves providing technical support for the Sikorsky fleet, collaborating with various teams, and ensuring aircraft reliability and availability. Ideal candidates will have practical aircraft maintenance experience and a strong understanding of aviation regulations.

Qualifications

• Practical aircraft maintenance experience.
• Significant experience in a technical or engineering role.
• Strong understanding of aviation safety regulations.

Responsibilities

• Provide technical support for the global fleet.
• Collaborate with various teams to increase operational availability.
• Monitor engine and transmission health and performance data.

Skills

Aircraft maintenance

Technical support

Communication

Analytical thinking

Stakeholder management

Education

Aircraft maintenance engineer's license

Aeronautical degree

Job description

CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!

At CHC, we pride ourselves on our values and culture:

Accountability

Take pride and ownership of our actions and results.

Collaboration

Working together with transparency and trust to drive continuous improvement.

Care

Creating a safe and sustainable environment for all.

Integrity

Doing what's right and fostering a culture of respect.

Excellence

Prioritizing quality services and setting industry standards.

We have an exciting opportunity at CHC as we are looking for a Technical Services Engineer to join the team in Aberdeen. The Technical Services Engineer will specialise in the Sikorsky fleet type, as a subject matter expert, supporting the global company and operational business units. The Technical Services Engineer provides technical support and services to the operation through troubleshooting, fault finding, reliability analysis, AMP optimisation, and OEM liaison to ensure maximum aircraft availability and utilisation, minimizing aircraft downtime. In this role, you will maintain standardization, drive continuous improvements, embrace new technologies, and provide technical assistance as required to the global Sikorsky fleet.

The key responsibilities of the Technical Services Engineer are:

1. Provide technical support for the business across the global fleet, liaising with OEMs on technical issues as a subject matter expert on your fleet.
2. Collaborate with Maintenance Control Centre, Planning, and Reliability teams to increase operational availability on your fleet type.
3. Support the Airworthiness organization as required in support of your fleet.
4. Monitor and act on engine and transmission health and performance data to maintain the integrity of your fleet.
5. Collaborate with the fleet team to advise on modifications and fleet standardization, role changes, or configuration.
6. Carry out physical inspections or surveys on new or used aircraft to assess them for company requirements and standards.
7. Strive for efficiency and cost savings for the organization through innovative approaches and best practices.
8. Embrace and promote the use of new technologies to enhance operational efficiency.
9. Perform other duties as assigned to support operational and departmental objectives.

The ideal candidate will have the following:

1. Practical aircraft maintenance experience, including holding an aircraft maintenance engineer's license or an aeronautical degree.
2. Significant experience in a technical or engineering role within the aviation industry.
3. Strong understanding of aircraft maintenance, aviation safety regulations, and operational support.
4. Excellent communication skills, awareness of different cultural norms, and the ability to communicate technical data to a wide range of audiences.
5. Knowledge of aircraft reliability and availability improvement strategies.
6. Ability to manage and analyze engine and transmission trends and performance.
7. Ability to maintain and develop relationships with stakeholders, including Part 145, Airworthiness teams, Maintenance Support Centre, and Planning.
8. Demonstrates a proactive approach to identifying and prioritizing tasks, anticipating potential obstacles, and taking decisive action to ensure successful completion of objectives.
9. Effectively manages workload and responsibilities, demonstrating strong organizational skills.
10. Quickly assesses urgent issues by identifying core problems and gathering relevant data. Applies analytical thinking to evaluate and resolve challenges efficiently.
11. Builds trust through honest and open communication.
12. Must be available for international travel as required.
13. Candidates must also have the right to live and work in the UK.