Imaging Scheduler

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a full-time Radiology Scheduler to join their Admin & Clerical team. The role involves booking appointments for radiology examinations and addressing patient queries. Candidates should have strong communication skills, experience in an NHS environment, and be computer literate. This position offers an opportunity to work in a fast-paced department focused on patient care.

Qualifications

• Experience working in an NHS environment.
• Experience using customer-focused administrative systems.
• Excellent verbal and written communication skills.

Responsibilities

• Provide an effective booking service for patients requiring radiology examinations.
• Support trust-wide clinics within the team and modality.
• Maintain knowledge of all clinic protocols and standards.

Skills

Communication

Organizational skills

Interpersonal skills

Computer literacy

Knowledge of radiology examinations

Education

Educated to NVQ level 3 or equivalent

ECDL qualification or working towards it

Job description

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We are looking to recruit an outstanding and highly committed full-time permanent Radiology Scheduler to join our Admin & Clerical team. The candidate must be able to work across different sites within a busy team and use their own initiative.

This is a fast-paced department requiring a proactive individual. The job involves booking appointments for all modalities and resolving face-to-face or telephone patient queries. Excellent communication, organizational, and interpersonal skills are essential. Flexibility, confidentiality awareness, and workload management to meet targets are also required.

Computer literacy is essential for inputting and extracting information from the Patient Administrative System, Radiology Information System, and other systems.

Main duties of the job

• Provide an effective booking service for patients requiring radiology examinations, rotating across imaging modalities.
• Support trust-wide clinics within the team and modality.
• Maintain knowledge of all clinic protocols and standards for each clinic/specialty.
• Register new patients, handle GP and patient queries, and make appointments across directorates.

Working for our organisation

Barts Health is one of the largest NHS trusts and leading healthcare providers in the UK.

We aim to become an outstanding organisation with a world-class clinical reputation, continually improving services for patients.

Our vision is to be a high-performing NHS group known for excellence, innovation, safety, and compassionate care in east London and beyond. We value our WeCare principles and promote an inclusive, supportive working environment.

Detailed job description and main responsibilities

The full job description and person specification outline key tasks, qualifications, skills, experience, and knowledge required. Please view the attached documents for details.

Person specification

Experience

• Experience working in an NHS environment
• Experience using customer-focused administrative systems
• Excellent verbal and written communication skills
• Proficiency with spreadsheets
• ECDL qualification or working towards it

Skills

• Strong communication skills at all levels
• Excellent telephone manner
• Knowledge of radiology examinations and preparations

Knowledge

• Understanding of 18 Week, 2 WW, DMO1, and planned access policies
• Knowledge of Medical Terminology

Qualifications

• Educated to NVQ level 3 or equivalent
• ECDL qualification or working towards it

Other

• Effective communication with patients and colleagues
• Teamwork skills
• Ability to cross-cover roles in CT, Mammography, plain film, ultrasound, & screening
• Ability to prioritize workloads to meet targets