Global Head of Ad Operations & Account Management (Remote, Europe)

TN United Kingdom; London; Remote; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the travel sector is seeking a Global Head of Ad Operations & Account Management to build and lead their advertising operations. This remote role requires extensive experience in digital media, strong leadership skills, and a focus on improving client experiences. You will collaborate across teams to streamline execution and enhance delivery, while also managing tools and workflows crucial for campaign success.

Benefits

Remote-first environment

Career growth opportunities

Travel perks through Explore Fund

Qualifications

• 7-10 years in digital media or advertising operations.
• 3+ years in a leadership role.
• Deep knowledge of trafficking and reporting.

Responsibilities

• Manage end-to-end campaign execution across various formats.
• Lead post-sale client management and drive renewals.
• Develop scalable processes across teams.

Skills

Project Management

Cross-team Collaboration

Campaign Delivery

Digital Media

Tools

Google Ad Manager

Programmatic Platforms

Job description

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Global Head of Ad Operations & Account Management (Remote, Europe), London

Job Description

At Rome2Rio and Omio, we’re launching a premium advertising business connecting our global audience with top travel and tourism brands. We’re looking for our first Head of Ad Operations & Account Management to build and lead our ad operations. You’ll report to the Managing Director, Advertising, and work across teams to streamline execution, improve delivery, and enhance client experience.

What you’ll do

• Manage end-to-end campaign execution across display, native, and sponsored formats, from trafficking to reporting.
• Oversee tools and workflows including Google Ad Manager, programmatic platforms, and direct deals.
• Handle rate management, pacing, billing, and deal tracking.
• Lead post-sale client management and drive renewals.
• Develop scalable processes and SLAs across sales, operations, and product teams.
• Coordinate with external partners like trafficking support and analytics tools.
• Collaborate with Legal, Finance, Product, and Sales teams to resolve delivery issues.
• Identify gaps in tooling and work with Product/Engineering for solutions.
• Standardize reporting and support dashboard creation.
• Manage our Ad Ops Manager and support team growth.

Qualifications

• 7–10 years in digital media, advertising operations, or campaign delivery, with at least 3+ years in leadership.
• Experience scaling ad operations in digital media or tech companies.
• Deep knowledge of trafficking, reporting, and campaign delivery.
• Strong project management and cross-team collaboration skills.
• Ability to bring order and insights to complex systems.
• Focus on execution, quality, and team success.

Bonus Points

• Experience with Google Ad Manager, programmatic platforms, native ad tools.
• Knowledge of performance metrics, attribution, and media reporting tools.
• Background in media planning, rate card development, or sales support.
• Experience with direct and programmatic campaigns.
• Background in travel, tourism, or international markets.
• Comfort working across multiple time zones and fast-paced teams.
• Fluency in languages beyond English is a plus.

What’s in it for you? #LifeAtRome2Rio

• Build and shape our ad operations from the ground up.
• Work in a culture that values collaboration and care.
• Opportunities for career growth and high-impact responsibilities.
• Remote-first environment with flexibility and autonomy.
• Travel perks through our Explore Fund.

Rome2Rio is part of the Omio Group, a global travel platform with teams across Berlin, Melbourne, London, and beyond. This role is with Rome2Rio but also listed on Omio’s careers site, reflecting our collaborative approach to building the future of travel.

Interested? Apply in English—we look forward to meeting you.

We value diversity and encourage applicants of all backgrounds to apply. Join us in creating a more connected and inclusive travel experience for everyone.

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