Courier

TN United Kingdom; Coleshill CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company is seeking Customer Service Team Members to deliver quality goods and ensure customer satisfaction. No prior experience is necessary, just a positive attitude and a full driving licence. Enjoy competitive pay, paid breaks, and numerous perks including a company pension and discounts.

Benefits

Company pension of up to 7% matched contributions

Enhanced digital health and wellbeing service

Hundreds of high street shopping discounts

Life insurance coverage from day one

15% off weekly shop with Ocado.com

Career progression opportunities

Qualifications

• Full UK or EU driving licence required.
• Minimum of 6 months driving experience.
• Good communication skills essential.

Responsibilities

• Deliver quality products on time.
• Ensure outstanding customer experience.
• Handle deliveries, including alcohol products.

Skills

Communication skills

Job description

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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?

It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.

You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!

In return, we use our automated technology to pre-plan your route and pre-load your van!

Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £12.66 per hour. You can also increase your earnings further with enhanced overtime to fund those special occasions!

All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!

(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)

Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:

• Company pension of up to 7% matched contributions after just 3 months
• An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
• Hundreds of high street shopping, entertainment and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Loads more voluntary benefits such as dental and travel insurance at a discounted price
• Career progression – if you decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!

So what do we need from you?

You don’t need any previous experience to join our friendly team, just bring yourself and a positive attitude, and our training team will do the rest!

Driving Licence Requirements:

• Full UK or EU driving licence
• Minimum of 6 months driving experience
• Maximum of 6 penalty points
• No driving disqualifications in the past 5 years

Some deliveries involve handling alcohol products, so you must be over 18 to apply.

As this is a customer-facing role, good communication skills are essential.

How to apply:

• Fill in an online application - no CV needed!
• Our friendly recruitment team will conduct an Online Licence Check and Right to Work Checks.
• You will be invited to tour the site, meet the team, and have a Q&A session
• We will run a Disclosure Barring System check (DBS).
• Once all checks are completed, you will be offered the role and start your career with Ocado Logistics!

Hourly pay details:

Monday to Saturday (Basic Rate), with additional premiums for evenings, Sundays, and overtime. The detailed pay structure is provided at the bottom of the advert.

Contract Details:

• Type: Permanent
• Hours: 40 hours/week including paid breaks
• Shifts: AM & PM, starting as early as 05:30 and as late as 12:00 midnight. Shift rota available up to 13 weeks in advance, discussed during application.

Note: The position is paid weekly, every 4 weeks, according to a monthly schedule. Please consider this when applying.