Centre Assistant

University of the West of England; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic team at UWE Bristol Sport, providing customer service and administrative support. You will ensure a welcoming environment for all visitors while enforcing health and safety regulations. This role offers a chance to be part of a vibrant campus community in Bristol, contributing to the smooth operation of sports facilities.

Benefits

Generous annual leave

Career average pension schemes

Retail savings

Onsite nursery

Opportunities for training and personal development

Qualifications

• Ability to communicate effectively with a range of people.
• Demonstrate initiative and understanding of equal opportunities.

Responsibilities

• Provide smooth operation of the centre and facilities.
• Enforce Health & Safety regulations.
• Deliver customer-focused service to students and visitors.

Skills

Customer Service

Communication

Enthusiasm for Sport

Job description

About This Role

Provide the smooth operation of the centre, its facilities, activity programmes as well as administrative support to UWE Bristol Sport programs and the operations department at UWE Bristol Sport.

Deliver a professional and customer focused service to all students, staff and visitors making them feel welcomed and valued, ensuring that their first interaction at UWE Bristol Sport is a positive experience. This will also be achieved through the support of setting up, taking down equipment as well as the supervision and control of customers using the facilities.

Enforcement of Health & Safety regulations and normal operating procedures will also be required.

3 part time roles available to be based on The Centre Reception for the hours stated below. You should be available to work extra hours as and when required.

Hours are as below, however they are subject to negotiation.

Post 1

Monday 2.40 to 10.10pm all year 7hrs

Wednesday 3pm to 9pm Term Time only 6 hours

Sunday 2.20 to 8.20pm all year 6hrs

Post 2

Thursday 7am to 3pm all year 7.5hrs

Friday 3pm to 8pm Term time only 5hrs

Post 3

Friday 2.40 to 10.10pm all year 7hrs

Sunday 8:50 to 2:35 all year 5.75hrs

Monday 7am to 10am 3hrs all year

About You

Do you have enthusiasm and an understanding for sport and enjoy working in a customer faced environment, with the ability to communicate effectively with a range of people including university staff, students and members of the general public. Can you demonstrate initiative and an understanding of equal opportunities and an outgoing, enthusiastic individual with a positive attitude.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol , one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community .

We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

Further information

If you would like an informal discussion about this opportunity, please contact on Naomi Harrison on 0117 3286208 or email: [e-mail]

Interviews are scheduled to take place at our Frenchay Campus.

Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We aim to give candidates at least a week's notice to attend interview.

This is a full -time, permanent post working 35.5hrs hours per week.

This post is currently not available on a job share basis.

UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for all of your time.

This post requires enhanced DBS clearance.

The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. If you do not have current right to work in the UK you may wish to explore other visa options .

Please note that UWE Bristol does not cover any visa or health surcharge costs.

You may also wish to explore other visa options which will allow you to work in the UK.

Please note that UWE Bristol does not cover any visa or health surcharge costs.

Advice to applicants

We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.

Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the Job Description, and include specific examples wherever possible.

Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.