Assistant Centre Manager

Protyre Autocare; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a fast-growing automotive company as an Assistant Centre Manager, where you will play a vital role in managing the centre and ensuring exceptional customer service. This dynamic position offers the chance to develop your skills through fully funded IMI courses, while being part of a team that values interpersonal communication and technical expertise. With a focus on achieving business objectives and maintaining high standards, you will have the opportunity to lead a team and make a significant impact in a thriving environment. If you're passionate about the automotive industry and eager to grow your career, this is the perfect opportunity for you.

Benefits

Regular bonus opportunities

Fully funded IMI courses

Staff discounts on servicing and tyres

Life Insurance

Pension

Eye Care Vouchers

Cycle to Work scheme

Long Service Recognition

Employee of the month rewards

Centre of the month rewards

Qualifications

• Experience leading a team and supporting technicians in a workshop.
• Strong understanding of car technology and health & safety requirements.

Responsibilities

• Assist the Centre Manager in daily operations and achieving targets.
• Deliver excellent customer service and maintain stock values.

Skills

Technical or Mechanical knowledge

Interpersonal skills

Sales ability

Coaching and mentoring

Understanding of car technology

Health & Safety knowledge

Account management experience

Commercial awareness

Full UK Driving Licence

Job description

Protyre Autocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.
As the Assistant Manager, you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.
Location: Protyre Gloucester
Benefits:

• A chance to earn a regular bonus.
• Career development: we offer a variety of fully funded IMI courses, including management courses.
• Staff discounts on servicing, tyres and MOTs.
• Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.
• Long Service Recognition, Enhanced Maternity and Paternity, Cycle to Work, Charity Match.
• Employee of the month; a chance to win a £50 voucher.
• Centre of the month; a chance to win a race at your local go-karting track.

About you:

• Technical or Mechanical background / knowledge.
• The ability to support the technicians in the workshop if required.
• You will have the ability to achieve sales.
• Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team.
• Previous experience leading a team.
• A high level of understanding of car technology.
• Working knowledge of relevant Health & Safety requirements.
• Experience of account management.
• Commercial awareness to maximize business opportunities.
• Full UK Driving Licence.

About the role:

• Assisting the Centre Manager in the operation and daily running of the depot.
• Supporting the team in the workshop mechanically if required.
• Playing a key part in the Centre targets including key performance indicators.
• Overseeing the maintenance of stock values within the centre.
• Offering and delivering excellent customer service.
• Ensuring all work is carried out in line with Company Policies and Procedures.

Why join Protyre Autocare?
Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group.