Business Analyst

MedPro International; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the healthcare liability insurance sector is looking for a Business Analyst to bridge the gap between business units and project teams. The role involves understanding business processes, eliciting requirements, and supporting IT project delivery. Ideal candidates will have strong communication skills and a solid understanding of the insurance industry, particularly the London Market. This position offers a hybrid working model and a comprehensive benefits package.

Benefits

Life Assurance

Group Income Protection

Pension

Private Medical Insurance

Season Ticket Loan

Complimentary eyesight test

Employee Assistance Programme

Hybrid working model

27 days annual leave

Volunteer programme

Qualifications

• At least 5 years experience as a Business Analyst or in a similar role.
• Good understanding of insurance and preferably London Market.

Responsibilities

• Elicit, define and document business processes and requirements.
• Manage requirements, scope and changes throughout the delivery process.
• Support delivery teams as they develop, test, and deploy projects.

Skills

Communication

Problem Solving

Interpersonal Skills

Attention to Detail

Job description

About Us

MedPro Group is a Berkshire Hathaway company which has provided healthcare liability insurance since 1899. With over $2 billion in annual premium and more than 350,000 clients globally, MedPro Group is a leader in customised insurance, claims and patient safety & risk solutions for physicians, surgeons, dentists and other healthcare professionals, as well as hospitals, senior care and other healthcare facilities.

Outside of the US, MedPro offers malpractice insurance underwritten by Berkshire Hathaway sister companies, including Berkshire Hathaway European Insurance DAC (BHEI) and Berkshire Hathaway International Insurance Limited (BHIIL) who have each earned industry-leading financial strength ratings of AA+ (Standard & Poor's)*. We have a team of expert underwriters and claims specialists based in London, Manchester, Dublin and Lyon, working to provide the best service to our clients and protect their good names.

We specialise in healthcare liability insurance and are committed to providing peace of mind, expertise and choice to the global healthcare industry.

JOB DESCRIPTION

The role is to elicit, define and document business processes and requirements from business unit stakeholders. This role is a liaison between business units and project teams by facilitating discussion to solve business problems with effective and efficient solutions while satisfying the project goals and objectives. The role may also involve an element of QA Testing.

The role will involve interaction across all functions within MedPro International and will suit someone with an understanding of insurance and preferably the London Market and its operations.

This is an exciting opportunity to be able to use your skills and experience and to shape your role as we are building out our business. Travel from time to time may be expected.

Key responsibilities

• Obtain a deep understanding of relevant business areas to create high-quality requirements as part of the Software Development Lifecycle.
• Use a variety of techniques (e.g., meetings, workshops, interviews, and job shadowing) to build strong working relationships with the business to elicit and document business processes and requirements.
• Translate user requirements into clear, detailed, and well-documented use case, functional, and nonfunctional requirements.
• Shape business processes and requirements by making recommendations and suggesting alternatives to determine the best possible approach.
• Manage requirements, scope and changes throughout the delivery process.
• Review delivery team output to ensure the correct interpretation and delivery of IT project processes and requirements.
• Support delivery teams as they develop, test, and deploy projects to production.
• Support business units with ad hoc queries.

This job description is not intended to be exhaustive. The candidate may need to perform other related duties to meet the needs of the Division as it develops.

PERSON SPECIFICATION

Knowledge, skills and experience

• At least 5 year's experience as a Business Analyst or in a similar role.
• Good understanding of insurance and preferably London Market and/or insurance business.
• Able to build strong working relationships with multiple key stakeholders
• Highly attentive to details with a structured, methodical approach to problem solving.
• Strong oral and written communication skills.
• Strong interpersonal skills. Friendly, approachable, professional. This is a people facing role requiring resilience, diplomacy, and the ability to interact with multiple stakeholders at all levels.
• Self-motivated and pro-active with results orientation.
• Confidence, professionalism, discretion, and sound judgment.
• The individual should display integrity and trustworthiness.
  
  Other relevant information:
  
  The successful candidate will be trustworthy with the utmost integrity. This is a people-facing role requiring confidence, resilience and diplomacy.
  
  Employee Benefits Package includes:
• Life Assurance @ 4 x annual salary
• Group Income Protection
• Pension @ 10% of annual salary (capped at £10,000 per annum)
• Private Medical Insurance Cover
• Simply Health cash plan medical cover
• Season Ticket Loan
• Complimentary eyesight test
• Employee Assistance Programme
• Family-friendly policies
• Hybrid working model Hybrid flexible working: minimum 3 days in the office
• 27 days annual leave + Christmas shopping day + 8 bank holidays
• Volunteer programme which supports our Corporate Social Responsibility philosophy and commitment to Diversity Equality and Inclusion ethos
• Sports and Social programme with frequent all-employee events

Salary: Dependent on knowledge, experience and skills.