Telesales Manager

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking a Telesales Manager to lead a new sales team. This hands-on role emphasizes outbound sales, performance management, and customer engagement. Ideal candidates will have proven leadership experience and a strong understanding of sales processes.

Qualifications

• Proven experience in sales team leadership in a high-volume environment.
• Strong understanding of sales processes and performance metrics.

Responsibilities

• Lead and motivate a telesales team to meet sales targets.
• Drive outbound B2B and B2C sales campaigns.
• Monitor and report on team performance with KPIs.

Skills

Sales Leadership

Communication

Customer Focus

Tools

CRM Systems

Job description

The job description provided is quite comprehensive and well-structured. However, it can be improved for clarity and professionalism by refining some phrases and ensuring consistent formatting. Here is the revised version:

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Our client is seeking a Telesales Manager to lead a new sales team focused on driving revenue across their portfolio of services and products. This is a hands-on leadership role with a strong emphasis on outbound sales, performance management, and customer engagement.

Key Responsibilities:

• Lead and motivate a telesales and administrative team to meet sales and revenue targets.
• Drive outbound B2B and B2C sales campaigns with clear KPIs and conversion strategies.
• Ensure data quality and follow-up through CRM and digital platforms.
• Monitor and report on team performance, setting and reviewing KPIs regularly.
• Collaborate with field sales and commercial teams to optimize results at individual site levels.
• Provide coaching, training, and development to the team through regular 1:1s and feedback sessions.

About You:

• Proven experience in sales team leadership, ideally in a high-volume environment.
• Strong understanding of sales processes, performance metrics, and CRM systems.
• Effective communicator and motivator, with a hands-on and commercial mindset.
• Confident managing KPIs and performance-based objectives.
• Strong customer focus with the ability to adapt to evolving business needs.

If you believe this is the position for you, please apply or contact me at [emailprotected] or call 07361 584288 for more details.