Sales and Events Executive

Klarent Hospitality; City of Edinburgh; On-site; GBP 26,000 - 31,000; Full time

Job summary

Join a leading hospitality company as an Events Executive at The Caledonian Edinburgh. You will manage and deliver exceptional events, ensuring client satisfaction and effective communication. Enjoy a competitive salary, flexible benefits, and opportunities for personal development in a prestigious environment.

Benefits

Free and healthy meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

Discounted hotel stays

28 Days of Annual Leave

Pension enrolment

Coaching, training, and development opportunities

Qualifications

• Previous experience in an Events role.
• Knowledge of hotel systems preferred.

Responsibilities

• Manage and plan successful programs for clients and guests.
• Communicate client needs and event schedules across departments.
• Identify opportunities to increase sales and enhance guest satisfaction.

Skills

Organizational Skills

Communication Skills

Numerical Skills

Attention to Detail

Creativity

Tools

OnQ

Delphi

Job description

Job Ref:

AM14353

Branch:

The Caledonian Edinburgh

Location:

The Caledonian, Edinburgh

Salary/Benefits:

£26,250 Annual Salary + Bonus

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40 Hours Per Week

Posted date:

07/05/2025

Closing date:

09/06/2025

Our Story

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile, and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes, and memories over the last 120 years in Edinburgh.

We would love for you to embark on the journey with us and contribute to our next chapter. We are recruiting a skilled Events Executive within the Group Sales and Meetings & Events team to manage and deliver an exceptional event experience for our guests, including reimagined dining experiences, event spaces, and newly refurbished 235 guestrooms and suites.

Our Management Company

As part of the Klarent Hospitality Portfolio, we offer excellent opportunities for growth and development. We pride ourselves on recognizing and rewarding our team members' hard work, commitment, and long service.

Klarent Hospitality operates branded hotels across the UK and Ireland, nurturing talent and making smart investments to drive performance and growth.

Exclusive Benefits

• £26,250.00 Annual Salary + Bonus
• Free and healthy meals when on duty
• 50% off Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for personal development within the Hotel Group Portfolio
• 28 Days of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• Coaching, training, and development opportunities to explore your passions

The Role

As our Sales and Events Executive, you will manage and plan successful programs for our clients and guests, including meetings, incentives, and social events, ensuring smooth planning, client satisfaction, and effective communication across hotel departments.

Reporting to the Assistant Group Conference & Events Manager, you and the team will deliver an exceptional guest experience aligned with our core values of care, connection, and curation.

Typical Weekly Responsibilities

• Handle file handovers from the Sales team for contracted events, guiding clients through the event management process.
• Communicate client needs, event schedules, menu choices, and inclusions across all departments.
• Manage inquiries for small meetings, social events, weddings, and dinners, converting them into successful events.
• Identify opportunities to increase sales, upsell, and enhance guest satisfaction.
• Ensure effective planning and billing procedures to achieve high guest satisfaction.
• Manage key accounts and annual events.
• Build strong relationships with clients, both new and repeat.
• Participate in hotel promotional activities.
• Collaborate effectively with other departments.
• Produce Banqueting Event Orders with full details for all departments.
• Attend meetings to discuss event details.

Candidate Requirements

• Previous experience in an Events role.
• Excellent organizational and administrative skills.
• Positive attitude and strong communication skills.
• Confidence in numerical skills, reporting, and data analysis.
• Knowledge of hotel systems; experience with OnQ and Delphi preferred.
• Creative approach to event programming.
• High grooming standards.
• Attention to detail.
• Resilience and ability to perform under pressure.
• Knowledge of hotel property management systems and relevant qualifications or certifications are advantageous.