Partnerships Development Manager

Carnival UK (P&O Cruises & Cunard); Newcastle upon Tyne; On-site; GBP 35,000 - 50,000; Full time

Job summary

Carnival UK is seeking a Partnership Development Manager to enhance P&O Cruises' sales efforts. This role involves managing partnerships, developing sales strategies, and ensuring a seamless customer experience. Ideal candidates will have strong sales and account management experience, excellent communication skills, and a passion for travel.

Benefits

Annual bonus

Minimum 25 days leave

Employee Discounted Cruising

Extensive learning and development opportunities

Employee Assistance and Wellbeing programmes

Company paid Health Cash Plan

Life Assurance

Electric Car and Cycle to Work schemes

Onsite restaurant

Contributory Defined Contribution Pension scheme

Qualifications

• Experience in sales and account management, preferably in travel or cruise.
• Proven track record in achieving targets.
• In-depth knowledge of IT packages.

Responsibilities

• Provide account management for a portfolio of travel agent partners.
• Develop and monitor sales plans to meet profit targets.
• Manage budget reconciliation for defined agencies.

Skills

Sales experience

Account management

Trade relationship management

Effective communication

Customer service

Influencing skills

Commercial acumen

Tools

Excel

Word

PowerPoint

Job description

Job Description

Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Partnership Development Manager to bring fresh insights and expertise to our P&O Cruises sales department.

The area this role will cover will be either Scotland and Northern Ireland OR the North of England and the Midlands.

Role Overview

The P&O Cruises Sales team is key to helping P&O Cruises achieve its ambition to become Britain's #1 holiday choice. Working with our trade partners, we strive to deliver the very best guest experience, ensuring a seamless and efficient journey from the moment a cruise is booked.

As Partnerships Development Manager, you will provide account management support for a defined portfolio of development travel agent partners, to develop revenue streams and maximise all business opportunities within those agencies.

This pivotal role will involve:

1. Proactively seek, evaluate, and build new partnership opportunities to broaden the distribution model for P&O Cruises.
2. Develop and monitor tactical sales plans to meet profit targets, and ensure the delivery of these plans.
3. Manage the monthly budget reconciliation process, overseeing all accruals and forecasts for defined agencies.

This role is positioned at CUK08 level within our organization and is available on a full-time, permanent basis.

We have two regions available, so travel across Scotland and Northern Ireland OR the North of England and the Midlands will be required to meet with clients in your portfolio.

Please note that this role will require extensive UK and overseas travel, and you must have a full UK driving license.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

1. Experience working in a sales environment and account management, preferably within travel or the cruise sector.
2. Experience in marketing, especially direct mail, press, or online.
3. Proven track record in delivering return on spend and achieving targets.
4. Trade relationship management skills.
5. In-depth knowledge of IT packages including Excel, Word, PowerPoint.

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

1. Effective communication skills and the ability to present to large audiences.
2. Excellent customer service skills.
3. Influencing skills.
4. Strong commercial acumen.

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about sales and account management and looking for an opportunity to grow, we’d love to hear from you.

Why Join Us?

Working with us means more than just a role. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Annual bonus
• Minimum 25 days leave, bank holiday allowance, and holiday trading scheme
• Employee Discounted Cruising plus Friends and Family offers
• Extensive learning and development opportunities
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering a range of healthy cooked and grab-and-go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme

Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Recruitment Journey

For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.

#Job Functions: Business Development; Sales

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape, and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure, and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight-knit teams share high standards, heartfelt values, and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity, and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture that we hope to become Travel’s Employer of Choice.