General Sales Manager

Listers; United Kingdom; On-site; GBP 60,000 - 75,000; Full time

Job summary

Join a dynamic team as a General Sales Manager at a leading automotive dealership. This full-time role offers a competitive package, including a company car and benefits, while you lead a motivated sales team to exceed targets and deliver exceptional customer experiences. With a focus on building trust and maintaining high standards, you will drive sales processes and ensure operational excellence. Be part of an established family-owned business that values its employees and offers opportunities for growth and development in the automotive sector.

Benefits

25 days holiday plus bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Discounts on retailers and restaurants

Long service and loyalty incentives

Staff referral scheme

Free parking

Qualifications

• Proven track record in sales management with strong leadership skills.
• Ability to motivate and lead a sales team effectively.

Responsibilities

• Drive sales processes and support team in achieving KPIs.
• Ensure customer satisfaction and effective handling of queries.

Skills

Sales Management

Customer Relationship Management

Team Leadership

Sales Target Achievement

Education

Experience in Sales Management

Automotive Industry Knowledge

Job description

Job Introduction

We are currently recruiting for a General Sales Manager to join the management team at our Toyota Dealership in Grantham. This is a full-time role, working on an average 5-day week from Monday to Sunday, between 08:30 and 18:00, based on a 40-hour week. The rota includes one weekday off each week and every other weekend off.

Excellent package including a company car and benefits with an OTE of £75,000.

The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve sales targets for new and used cars within defined operational and financial guidelines.

Role and Responsibilities

• Build trust, communicate effectively, and exceed customer expectations to ensure an industry-leading buying experience.
• Handle customer queries and complaints effectively.
• Support the sales team in daily operations such as customer contact, sales funnel management, deal building and closing, and vehicle preparation, ensuring stock levels are maintained.
• Drive the sales process and support the team in meeting KPIs for unit sales, profit per unit, finance penetration, and add-on products to achieve sales and profit forecasts.
• Accurately complete all paperwork and report on sales activities, ensuring reliable sales forecasts.
• Ensure the sales team collects customer contact and vehicle data diligently to maximize the quality of the customer database, adhering to FCA obligations.

About you

You may be an existing sales manager, sales controller, or retail manager seeking new challenges or better career opportunities. You will have the drive and talent to advance the department, working towards KPIs and brand standards. You should have a proven track record of delivering outstanding results and customer satisfaction. Strong management and leadership skills, a winning mentality, and a passion for the brand are essential. Automotive or motor trade experience is preferred but not essential, as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free parking/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team, representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business and offer a rewarding career in the motor trade, automotive, or car dealership sector. Apply today or join our Talent Bank for similar opportunities.