Operations Director

JR United Kingdom; Sheffield; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading business in Sheffield is seeking an experienced Operations Director to oversee operational performance across multiple sites. This role requires exceptional leadership skills and a strategic mindset to drive commercial success and operational excellence. The company values its employees and offers a supportive environment for growth and development.

Benefits

Competitive salary up to £120,000 + benefits

Performance-related bonuses

Excellent career development opportunities

Dynamic team culture

Exclusive staff discounts

Qualifications

• Proven track record in senior operational leadership role.
• Exceptional leadership and people management skills.

Responsibilities

• Lead operational performance across a multi-site estate.
• Drive strategic operational initiatives to improve efficiency.
• Inspire and manage a team of senior leaders and store managers.

Skills

Leadership

Commercial Acumen

Problem Solving

Job description

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Operations Director, Sheffield, South Yorkshire

Client: Zachary Daniels

Location: Sheffield, South Yorkshire, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

5

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Are you an experienced Operations Director with a proven track record in multi-site and multi-brand leadership within retail or hospitality?

Zachary Daniels Recruitment is excited to be partnering with a leading business known for its fantastic people culture. We are currently recruiting for an Operations Director to join their dynamic team. This is a fantastic opportunity for a senior operations leader to contribute to the continued success of a high-growth business that truly values its people and fosters a positive working environment.

About the Role:

As the Operations Director, you will be responsible for the overall operational performance across a large multi-site estate. You will play a key strategic and leadership role, ensuring consistent delivery of excellent standards and customer service, while driving commercial performance and operational excellence. This is a high-impact leadership position, where your expertise will directly shape the direction and success of the business.

Key Responsibilities:

• Lead and oversee the operational performance of a wide portfolio of stores across the region, ensuring exceptional standards and consistency.
• Inspire, develop, and manage a team of senior leaders and store managers, fostering a collaborative, high-performance culture.
• Drive strategic operational initiatives to improve efficiency, profitability, and customer satisfaction across all locations.
• Partner with the executive team to align operational activity with the company's overall strategic goals.
• Utilise data and performance insights to identify opportunities, streamline processes, and drive continuous improvement.
• Champion a customer-centric mindset across the business, ensuring outstanding experiences at every touchpoint.
• Maintain full compliance with all health, safety, and legal obligations across the estate.

About You:

• A proven track record of success in a senior operational leadership role (e.g., Operations Director, Head of Retail, Regional Director) within retail or hospitality.
• Exceptional leadership and people management skills, with the ability to build and lead high-performing teams.
• Strong commercial acumen and a strategic mindset, with a passion for driving business performance through operational excellence.
• Adept at managing change, solving complex problems, and using data to inform decision-making.
• A collaborative, people-first leader who thrives in a fast-paced and evolving environment.

Why Join This Retailer?

It's a people-centric business that truly values its employees. The company is committed to providing a supportive, inclusive environment where people can thrive, develop, and contribute to the business's ongoing success.

• Competitive salary up to £120,000 + benefits
• Performance-related bonuses
• Excellent career development opportunities with training and mentoring support
• A dynamic, supportive team culture that celebrates success and values individual contributions
• Access to exclusive staff discounts and perks

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